Mercedes-Benz of Lubbock

Good, friendly, timely, professional, personal when necessary. Monte Eberle does this with finesse and thought. Because of my encounter with Monte my daughter will buy. necessary. Monte Eberle does this with finesse and thought. Because of my encounter with Monte my daughter will buy. More

The wait for a window to come in was longer than I have waited before, and no loaner car offered to me. I moved to Lubbock from Midland, and the Midland dealership is superior to this one in terms of putt waited before, and no loaner car offered to me. I moved to Lubbock from Midland, and the Midland dealership is superior to this one in terms of putting the customer first, service and a welcoming environment. More

The best service. Discussions with customer on expectations and service type, with options to those who need financial assistance. Best techs I have encountered in a long time, from reception to expectations and service type, with options to those who need financial assistance. Best techs I have encountered in a long time, from reception to service. Beat courtesy vehicle program, with the newest models at your disposal. More

Good communication in giving updates in finding solutions to our issues. Left detail messages when I couldn't answer the phone call. We were able to leave our vehicle over the weekend, a couple of days befor to our issues. Left detail messages when I couldn't answer the phone call. We were able to leave our vehicle over the weekend, a couple of days before our appointment, without any problems. More

Monte Ebeling rocks! I would never wish to change from his overseeing my vehicles' maintainance. His attention to detail makes every trip to Lubbock pleasurable. his overseeing my vehicles' maintainance. His attention to detail makes every trip to Lubbock pleasurable. More

The service department is outstanding. Monte Ebeling takes care of my every need and is good at communicating with me. The whole staff is very friendly. I visited with Jorden Davis who helped me when takes care of my every need and is good at communicating with me. The whole staff is very friendly. I visited with Jorden Davis who helped me when I bought my car. More

I had my GLE serviced at Alderson European Motors Lubbock. The service was great! Thank you Monte Ebeling for taking such good care of us! Lubbock. The service was great! Thank you Monte Ebeling for taking such good care of us! More

Had a great experience with the salesman! He was attentive and always available to answer any questions I had. He also worked to get me a good trade-in value for my vehicle. attentive and always available to answer any questions I had. He also worked to get me a good trade-in value for my vehicle. More

Very friendly atmosphere!!!! Daylan was an excellent salesman. He talked to us about what was available and answered all of our questions. Daylan is very professional. salesman. He talked to us about what was available and answered all of our questions. Daylan is very professional. More

My 2021 GLE350 is the first vehicle that I have purchased from Alderson Mercedes of Lubbock, Texas. Daylan Flowers was the sales associate that assisted me. He was very informative as we went through the p from Alderson Mercedes of Lubbock, Texas. Daylan Flowers was the sales associate that assisted me. He was very informative as we went through the paperwork and went over the vehicle. More