Mercedes-Benz of Lubbock

Great service at this dealership. I have been a customer for a very long time. Monte Ebeling runs a very professional & efficient department. They are ready for your vehicle at your appointment time and you for a very long time. Monte Ebeling runs a very professional & efficient department. They are ready for your vehicle at your appointment time and your car is ready and clean when you get it back. They stay in communication with you and let you know just as soon as it’s ready. More

Good, friendly, timely, professional, personal when necessary. Monte Eberle does this with finesse and thought. Because of my encounter with Monte my daughter will buy. necessary. Monte Eberle does this with finesse and thought. Because of my encounter with Monte my daughter will buy. More

I will always buy a vehicle from Alderson, the service is the best. Monte Ebeling makes the service department a great easy experience, this is why I will purchase from Alderson. the best. Monte Ebeling makes the service department a great easy experience, this is why I will purchase from Alderson. More

The wait for a window to come in was longer than I have waited before, and no loaner car offered to me. I moved to Lubbock from Midland, and the Midland dealership is superior to this one in terms of putt waited before, and no loaner car offered to me. I moved to Lubbock from Midland, and the Midland dealership is superior to this one in terms of putting the customer first, service and a welcoming environment. More

The best service. Discussions with customer on expectations and service type, with options to those who need financial assistance. Best techs I have encountered in a long time, from reception to expectations and service type, with options to those who need financial assistance. Best techs I have encountered in a long time, from reception to service. Beat courtesy vehicle program, with the newest models at your disposal. More

Good communication in giving updates in finding solutions to our issues. Left detail messages when I couldn't answer the phone call. We were able to leave our vehicle over the weekend, a couple of days befor to our issues. Left detail messages when I couldn't answer the phone call. We were able to leave our vehicle over the weekend, a couple of days before our appointment, without any problems. More

Monte Ebeling rocks! I would never wish to change from his overseeing my vehicles' maintainance. His attention to detail makes every trip to Lubbock pleasurable. his overseeing my vehicles' maintainance. His attention to detail makes every trip to Lubbock pleasurable. More

The service department is outstanding. Monte Ebeling takes care of my every need and is good at communicating with me. The whole staff is very friendly. I visited with Jorden Davis who helped me when takes care of my every need and is good at communicating with me. The whole staff is very friendly. I visited with Jorden Davis who helped me when I bought my car. More

I had my GLE serviced at Alderson European Motors Lubbock. The service was great! Thank you Monte Ebeling for taking such good care of us! Lubbock. The service was great! Thank you Monte Ebeling for taking such good care of us! More

Had a great experience with the salesman! He was attentive and always available to answer any questions I had. He also worked to get me a good trade-in value for my vehicle. attentive and always available to answer any questions I had. He also worked to get me a good trade-in value for my vehicle. More