Mercedes-Benz of Little Rock
Little Rock, AR
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986 Reviews of Mercedes-Benz of Little Rock
Great service never disappoints will use a again. I also love the refreshments big plus. Great service goes a long way with me. Simply awesome never disappoints will use a again. I also love the refreshments big plus. Great service goes a long way with me. Simply awesome More
The salesman and sales manager were very accommodating. I had a good experience buying my new car. I felt like they were interested in me and not just the sale. They detailed the car and I drove away in jus I had a good experience buying my new car. I felt like they were interested in me and not just the sale. They detailed the car and I drove away in just a few hours. More
I am happy! I was not pressured or rushed into a decision to buy. This was my first enjoyable car buying experience. Everyone I worked with was truly intereste I was not pressured or rushed into a decision to buy. This was my first enjoyable car buying experience. Everyone I worked with was truly interested in helping me find exactly what I wanted and the car that was right for me. More
Excellent MB of LR made it easy for me. I went in with one car in mind and when I didn’t really like it they have me other options to choose from. Matt was not MB of LR made it easy for me. I went in with one car in mind and when I didn’t really like it they have me other options to choose from. Matt was not a pushy salesman and wanted to make sure he got me into something that I would enjoy for years to come. More
S class bumper / windshield Efficient and through. I had minimal wait time. Allen is outstanding and should be the role model for all service staff. Thank you all for a job we Efficient and through. I had minimal wait time. Allen is outstanding and should be the role model for all service staff. Thank you all for a job well done. More
warranty repair Auto developed an issue that needed to be checked. Took it by dealership. The problem was quickly diagnosed. A date for repair was scheduled. Repair Auto developed an issue that needed to be checked. Took it by dealership. The problem was quickly diagnosed. A date for repair was scheduled. Repairs were made. Could not have been better served More
Superior Customer Service Everything was great...Kym was amazing and Corey had some of the best customer service skills I've encountered...he was amazing and a pleasure to spea Everything was great...Kym was amazing and Corey had some of the best customer service skills I've encountered...he was amazing and a pleasure to speak with. The only negative is my car was not detailed up to Mercedes Benz standards. Any other time I've taken my car to a Mercedes dealership it was completely washed and dried with all the windows being cleaned including the windshield and back window, dashboard and interior dusted and the entire car was vacuumed from front to back including under the seats and the back of my SUV. It was always show room ready. This time it wasn't. It was a disappointment. More
Easy, hassle-free Not a lot of haggling. Great service. People working hard to speed up the process but taking their time on important things. Friendly and knowledgeabl Not a lot of haggling. Great service. People working hard to speed up the process but taking their time on important things. Friendly and knowledgeable folks. More
Excellent Stephen Robinson is a great service advisor! He was consisant with keeping me up to date on the status of my car and gave overall good customer servic Stephen Robinson is a great service advisor! He was consisant with keeping me up to date on the status of my car and gave overall good customer service. More
Love Mercedes Benz of Little Rock I was disappointed I was supposed to get Mercedes wiper blades, but they only put regular wiper blades on my car. This was a certificate from Merced I was disappointed I was supposed to get Mercedes wiper blades, but they only put regular wiper blades on my car. This was a certificate from Mercedes. They wiper blades should have a Mercedes emblem on them and they don’t. More