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Mercedes-Benz of Little Rock

Little Rock, AR

4.9
986 Reviews

8 Colonel Glenn Plaza Dr

Little Rock, AR

72210

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986 Reviews of Mercedes-Benz of Little Rock

July 27, 2018

Cracked rim Was quickly brought in,seen and wheel ordered, shuttle furnished and curtesy car furnished. nice, friendly. Kim was excellent!. Everyone was nice More

by SHANNONREALTYLLC30@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie & Stephen , Kym Phillips
July 26, 2018

Great Experience I would definitely recommend Mercedes Benz of Little Rock. All employees that I worked with were friendly and helpful. I was very indecisive with my p More

by nicoleh423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesco Havas, Joey Sullivan, Joseph Casey, David Wheeler
July 26, 2018

I was please with the service My service representative made a effort to be honest in his oppinion of what he thought was in my best interest regarding service to my car. More

by LILLIEINGRAM.MCMULLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Roscoe
July 26, 2018

Had a great experience. Patti Railey was excellent in giving me a through review of my new car!! Everyone that I dealt were very helpful & friendly making it a very easy tran More

by MARYPICK1039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Railey, Steve Roscoe, Carey Gavito
July 25, 2018

Excellent, Professional, and Friendly Service Kim made servicing my GLE easy with no stress. From the drop off and getting a loaner car to keeping me updated throughout the day with pickup fast a More

by DRAWOHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
July 24, 2018

Solid work and friendly service The service department responded promptly to my emergency mechanical issue and kept me regularly updated with the progress of the work. All encounters More

by MANOLAGASSTAVROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh at the service department
July 24, 2018

Great job overall by sales, financial and manager Great assistance before and after buying the vehicle. Patti was awesome and she took a lot of time to go over our car features even when dealership wa More

by SMILE4DEEPAKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Railey, Steve Roscoe
July 24, 2018

Fairly pleasant and easy deal. No issues with people or service. From the sales person to finance and manager everybody was very helpful getting this done as painless as possible More

by PAULP1754
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Casey, David Wheeler, Steve Roscoe, Gary Gray
July 24, 2018

No communication from the service dept kept my vehicle for 3 The Manager was helpful but over all it was a bad experience service dept did not communicate well. Vehicle was kept too long bad experience More

by BARRYWILLIAMSBDW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Casey, Kevin Wilson
Jul 24, 2018 -

Mercedes-Benz of Little Rock responded

I am sorry to hear about your bad experience. We will do everything possible to correct his in the future. Please email me personally at shaas@mercedesoflittlerock.com before you next visit if that is helpful. Thank you.

July 24, 2018

Top service center Great customer service all the way . Great people and all very patient and kind . Jeremiah the service manager is one of a kind . You are very lucky More

by MTRUSS1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Martindill, Allen Blair
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