Mercedes-Benz of Little Rock

Routine maintenance (B service) Great experience! Kym and the guy that helped with the courtesy car were so friendly and on top of everything! Great service. I would definitely recom Great experience! Kym and the guy that helped with the courtesy car were so friendly and on top of everything! Great service. I would definitely recommend to others. More

extended warranty has paid off Thanks to Allen and Cory and the service team, my recent service experience was highly positive. The only negative was the drive across town to the de Thanks to Allen and Cory and the service team, my recent service experience was highly positive. The only negative was the drive across town to the dealership and back and back again and then back again to head home to Conwy. Rebecca More

Excellent Service!!! Mercedes-Benz of Little Rock has been an exceptional service experience! Kym Phillips has consistently gone above and far beyond standard customer ser Mercedes-Benz of Little Rock has been an exceptional service experience! Kym Phillips has consistently gone above and far beyond standard customer service. She is an incredible asset to this company and I cannot convey just how much she is appreciated! More

Repair Had my car towed in to get repaired. Kim did a good job contacting me and letting me know what was going on with my car. She could answer the phone mo Had my car towed in to get repaired. Kim did a good job contacting me and letting me know what was going on with my car. She could answer the phone more but other than that had a good experience More

Utopia With so many Industries choosing to forget the main reason they are in business it is truly refreshing to experience Excellence in Customer Service. F With so many Industries choosing to forget the main reason they are in business it is truly refreshing to experience Excellence in Customer Service. From the Receptionist to Our Service Advisor Kym we were treated with care. Thanks LR Mercedes for giving us Top Tier Care, which means our Car was taken care(Too many Dealerships have that reversed.) More

Great guys! Had a problem with my hard top. It got stuff in up position and I had to bring it in to get fixed. They worked me and and got it all fixed up for me. Had a problem with my hard top. It got stuff in up position and I had to bring it in to get fixed. They worked me and and got it all fixed up for me. Thank you More

Stephen Robinson is an outstanding service writer! Stephen Robinson is the most Professional, communicative & personal Service Writer I have ever had at any MB dealership I have dealt with in the last Stephen Robinson is the most Professional, communicative & personal Service Writer I have ever had at any MB dealership I have dealt with in the last 32 years! (Our first MB was a 1986 300 SDL). Stephen is a key asset to MB of Little Rock! More

Kym is awesome! Kym is absolutely great she was able to get me in with a quick appointment and they did a great job and she provided excellent customer service as usu Kym is absolutely great she was able to get me in with a quick appointment and they did a great job and she provided excellent customer service as usual I typically only work with her because I believe she is the best! She also always makes things fun and likes to joke around love her sense of humor! While I was there waiting on my vehicle to be done I also saw Francisco and he came up to me and remembered my name and chitchatted with me while I was there. It was originally that I had a sold me the vehicle and the fact that he still cane by to say hi and remembered my name was pretty cool -KD More

Still OK but not quite the same The actual service of my vehicle was fine. However I had to delay service due to having to wait on a day when a loaner vehicle was available. The in The actual service of my vehicle was fine. However I had to delay service due to having to wait on a day when a loaner vehicle was available. The inconvenience made the experience less than desirable. More

Best customer service Mr Allen is always very helpful and courteous. He always takes care of my car issues professional and proficiently. Always able to answer my questions Mr Allen is always very helpful and courteous. He always takes care of my car issues professional and proficiently. Always able to answer my questions. More