Mercedes-Benz of Little Rock
Little Rock, AR
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988 Reviews of Mercedes-Benz of Little Rock
Wonderful service! This is my first Mercedes Benz (purchased used 2020 this round) and I’ve only had the vehicle a few months and already had a problem. Normally, I fee This is my first Mercedes Benz (purchased used 2020 this round) and I’ve only had the vehicle a few months and already had a problem. Normally, I feel like there’s typically an upsell that doesn’t make sense for my car, or it’s just not necessary, but not here. I left feeling like I could actually trust what Kym told me about the vehicle. The car is driving beautifully again (bad battery replaced) and the explanation was clear and concise. I also love how they run through the level of your tires, oil, brakes, etc. (Especially since the breakdown was that I would be good on all the basics for a long while ;) I’ve also been told before that my new tires needed replaced, so as a female who is a little well-versed with vehicles, the honesty was sadly refreshing). I love the car and truly appreciate the care and honesty from the dealership. I can absolutely see myself becoming a loyal Mercedes owner if this is the way they treat customers. Also, please never let Kym leave. She was truly incredible. More
My problem I was having with my c250 was taken care of completely to my satisfaction. Service advisor Kim Phillips did a super job in making my trip to the dealership a good experience. completely to my satisfaction. Service advisor Kim Phillips did a super job in making my trip to the dealership a good experience. More
An elegant layout demonstrated with professional employees who are very courtesy and polite who thoroughly explains any issues and concerns you have with your vehicle. employees who are very courtesy and polite who thoroughly explains any issues and concerns you have with your vehicle. More
Everyone was polite, knowledgeable & efficient in dealing with the many cars in for service. Waiting area was clean and pleasant with snacks & drinks available with the many cars in for service. Waiting area was clean and pleasant with snacks & drinks available More
Patti Raily makes this dealership a very rewarding and enjoyable experience! She found the exact car we wanted including a heated steering wheel! Great group to deal with… enjoyable experience! She found the exact car we wanted including a heated steering wheel! Great group to deal with… More