Mercedes-Benz of Little Rock

First time buyer We were so impressed with Mercedes-Benz of Little Rock, AR!!! The entire staff was very friendly, easy to work with, and helpful. A special thanks to We were so impressed with Mercedes-Benz of Little Rock, AR!!! The entire staff was very friendly, easy to work with, and helpful. A special thanks to Mr. Barrett McAlister for being very informative and patient. His knowledge of Mercedes-Benz automobiles was impressive! He took the time to get to know our personal needs that led to a perfect match of vehicle for our family. If you're considering a new car I encourage you to check out Mercedes-Benz of Little Rock!! More

They broke my car and refuse to fix it! I had the dealership service my gl550, because where else would you trust to take care of your Mercedes? After a month, I finally got my car back, and I had the dealership service my gl550, because where else would you trust to take care of your Mercedes? After a month, I finally got my car back, and the wheel fell off on the freeway!! They forgot to tighten the lug nuts! They ruined my brand new custom wheels, not to mention nearly killing me and my husband and the other things that they broke and lost (the drivers side mirror, the steering column, my floor mats) . They did replace the wheels with something they determined were "close enough", but I thought they were hideous. So, they had the new wheels painted. The paint is peeling and blistering now, 3 months later. And, they had promised that if anything went wrong with that wheel for the next year, they would take care of it. They LIED! Shortly after leaving the dealership the second time, the strut on that wheel went bad and they refuse to fix it. If you take your car there, you can expect it to take at least a month to fix, they WILL break something else, and never, ever deal with Kym. She is scatter brained and doesn't know anything about your car. More