Mercedes-Benz of Little Rock

All work was done in the timeframe they said it would be. Service B. Everyone was kind and helpful. Service B. Everyone was kind and helpful. More

The service advisors are very professional, the dealership is clean, shuttle service is available and the snacks are plentiful. dealership is clean, shuttle service is available and the snacks are plentiful. More

Great team! Reggie is an expert salesman, goes great job communicating and demonstrating how to use vehicle, great job explaining everything. Finance department Reggie is an expert salesman, goes great job communicating and demonstrating how to use vehicle, great job explaining everything. Finance department easy to work with and offered great options for wheels and extended warranties! More

excellent work and quick service by the Little Rock Mercedes team who worked on my 2022 c 300. Mercedes team who worked on my 2022 c 300. More

They are very patient when it comes to their customer and very understanding. All you have to do is just communicate with them. very understanding. All you have to do is just communicate with them. More

I had been searching for a blue 2023 EQS 580 SUV for 2 months. I finally found one here. Problem is I live in Dallas, Texas. Solution...I get unlimited free flights as I work for an airline. I had 1 da months. I finally found one here. Problem is I live in Dallas, Texas. Solution...I get unlimited free flights as I work for an airline. I had 1 day off of work...a Saturday...... and flew to Little Rock to check out the car just to make sure it was as displayed. I rented a car and drove to the dealership. Upon arrival I was greeted quickly and the car was waiting in the showroom. I had previously advised them I was coming. The car checked out. I was happy with the condition and the price. I was willing to pay the price they offered....no negotiations. They offered a bid on my trade in...it was far lower than I had from a local dealer. Not an issue I told them I would sell it locally in Dallas, fly back and drive the 580 home middle of the next week. They raised their offer by $5500 for my trade in. Now it made sense to trade it in....problem was my car was in Dallas and I had to work the next 3 days. They raised their offer for my trade again and offered to ship their car and pick up my car. I watch far to much car Youtube to know about all the recent shipping issues related to cars. Not worth the hassle. The 580 had been on their lot for 2 months. It wasn't going anywhere. The pick up and delivery couldn't be done until middle of the week anyway as I travel for a living. ******This is where the old fashioned car sales came in.********** If I didn't agree today the offer for my trade would be lower on Wednesday. Really? They wouldn't get my car via transport until then anyway. Up until this point I was ready to buy. This just soured the entire deal. They pressed a little harder but I stood my ground. I preferred to do things the normal way...my car and the new car at the same location at the same time. I thanked them for their time and drove back to the airport. This is the ONLY Blue 580 SUV currently on sale as a CPO within 1000 miles of me. I want the car....but the classless statement of "my trade might not be worth the same in 4 days".....I politely emailed the salesman about my dissatisfaction with how it was handled. The search continues More

Mercedes Benz have always made sure that they delivered quality service to all of their valued customers. It is very much is appreciated from my family and myself. quality service to all of their valued customers. It is very much is appreciated from my family and myself. More

We were happy to work with the excellent salesperson. He answered all questions that we had. He answered all questions that we had. More

Chris is always very kind and professional. The young gentleman that took me home was as well. Thank you both! The young gentleman that took me home was as well. Thank you both! More