Patti Railey

Damon Helton is an outstanding service advisor. He takes care of details and accommodates the customer with courtesy and shows personal interest. The customer will interact with the service depar He takes care of details and accommodates the customer with courtesy and shows personal interest. The customer will interact with the service department many more times than with sales so the service advisor becomes the real "face" of the dealership. More

by doubles Verified Customer Verified Customer

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While the 2023 GLC 300 (Purchased from Mercedes of Memphis because of issues trading my 2020 at this location) catastrophe has NOT been resolved- I would like to mention the 3 previous vehicles purcha Memphis because of issues trading my 2020 at this location) catastrophe has NOT been resolved- I would like to mention the 3 previous vehicles purchased from this location had NO issues. This location allowed me to utilize their loaner vehicles for approximately two years as I experienced and continue to experience issues with the Memphis purchase. I would also like to add that Jason has been extremely helpful. Best regards to the owner Tariq and service advisor Brent. More

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Caleb quickly checked us in and began the service that was ordered. He kept us informed of the progress both in person and via video, which is a nice touch. Celeb and the service department got us out on was ordered. He kept us informed of the progress both in person and via video, which is a nice touch. Celeb and the service department got us out on time with Zero stress. Rating of service is 100%, well done and thanks! More

by mfzuber3 Verified Customer Verified Customer

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I have purchased cars from Mercedes of Little Rock over 14 years. I have always received excellent service. 14 years. I have always received excellent service. More

by dchance7 Verified Customer Verified Customer

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This is our 4th car we’ve purchased from this dealer. We live in Memphis and chose to buy from this dealer. Always a great experience. We live in Memphis and chose to buy from this dealer. Always a great experience. More

by PSTEVENSON86 Verified Customer Verified Customer

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First class service and fair deal for both myself and the dealer. I have made multiple purchases and will again. dealer. I have made multiple purchases and will again. More

by dchance7 Verified Customer Verified Customer

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They went above and beyond to make sure we found the vehicle that met our expectations. vehicle that met our expectations. More

by Matthew84 Verified Customer Verified Customer

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My experience with Patti and the dealership was friendly and professional. I would highly recommend friends and family to do business with you. and professional. I would highly recommend friends and family to do business with you. More

by cdmartin13 Verified Customer Verified Customer

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Patti went the extra mile for us and did a great job. She was very receptive to pur questions. And she has assured us that she will be there to help us with our questions in the future, especially ele She was very receptive to pur questions. And she has assured us that she will be there to help us with our questions in the future, especially electronic questions We still have a lot to learn. More

by aussiecheryl Verified Customer Verified Customer

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I had a relatively smooth experience when purchasing my last vehicle from Patti at MBLR. last vehicle from Patti at MBLR. More

by rlridout Verified Customer Verified Customer

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