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Mercedes-Benz of Little Rock
Little Rock, AR
1,088 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,088 reviews
June 02, 2025
Damon is professional, courteous, and friendly. He is an excellent service provider. Other members of the team I truly appreciate are Ricky Pettus who was extremely helpful to me on several questio He is an excellent service provider. Other members of the team I truly appreciate are Ricky Pettus who was extremely helpful to me on several questions I had about replacement parts for my vehicle, and Ricky always greets me with warmth and professionalism! My absolute person though is Allen Blair. He was my service advisor for years and though he has moved to another level, he still greets me, and makes sure my service needs are met. This is a great team and they all treat me as a valued and appreciated client of Mercedes Benz! More
by SONYAN.SCRUGGS
Verified CustomerEmployees Worked With
Allen Blair, Ricky Pettus, Damon Helton, Jason Collins
June 01, 2025
I understand that my air conditioning problem is intermittent. However I felt like my service manger treated me like I was an idiot. My AC will every once in a while will blow heater air out the AC intermittent. However I felt like my service manger treated me like I was an idiot. My AC will every once in a while will blow heater air out the AC ducts for the first 5 minutes after I start the vehicle. The service manger tried to tell me it was just a.loss of cool from.the auto-start kicking in when the vehicle wasn't moving as if I was too stupid to notice the vehicle wasn't moving instead of going down the road at 45 mph. Now the AC fan is refusing to run faster than low no matter if I have it turned up to high so I will take it back to the shop for the 4th time. More
by TL.JUMPER
Employees Worked With
I don't remember his name
May 31, 2025
Great service and friendly people that are there to help you get a great deal you get a great deal More
by DAVECTPG
Employees Worked With
May 31, 2025
Professional Grade Dealership with very courteous staff even when buying one of their quality used cars. even when buying one of their quality used cars. More
by T Stephens
May 29, 2025
Patti is great! Dealership is very lucky to have her. Front receptionist was also very helpful . Dealership is very lucky to have her. Front receptionist was also very helpful . More
by danalynnjohnson1221
Employees Worked With
May 28, 2025
I am now on my 4th Mercedes-Benz from this dealership. It is such a pleasure dealing with the purchases and the service It is such a pleasure dealing with the purchases and the service More
by gvratsinas
May 27, 2025
Very personal, goes above and beyond customer service. Took great care of Me by far the best service advisor I have had since I been been getting service on my glc 300 . Definitely felt as a customer I wa Took great care of Me by far the best service advisor I have had since I been been getting service on my glc 300 . Definitely felt as a customer I was top priority thank you . More
by ZAVALA.LALO
Employees Worked With
Damon Helton
May 26, 2025
Our experience at Little Rock Mercedes was outstanding from drop off to pick up! Our vehicle was completed in a timely manner just as we expected. from drop off to pick up! Our vehicle was completed in a timely manner just as we expected. More
by antoniostockersr
Employees Worked With
Damon Helton
May 26, 2025
I’ve been taking my car to this dealership since 2016. Every representative I’ve work with have been professional and made me feel like my vehicle concerns were priority and I mattered as not just a custo Every representative I’ve work with have been professional and made me feel like my vehicle concerns were priority and I mattered as not just a customer but a person. More
by KOASINA.WILLIAMS
Employees Worked With
Ricky Pettus, Chris Lawhon
