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Mercedes-Benz of Little Rock

Little Rock, AR

4.9
1,063 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
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8 Colonel Glenn Plaza Dr

Little Rock, AR

72210

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Showing 1,063 reviews

May 18, 2025

Gave information about the work to be done and expected time it will take to finish work Arrangement of shuttle to pick and drop Service staff showed their professionalism during this visit More

by selfless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 18, 2025

Patti and team are very professional and accommodating. The dealership represents Mercedes exceptionally well. Very pleased with my experience. More

by wendysee8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patti Railey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Imboden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 18, 2025

Joseph Kemp was great to work with, found us exactly what we were looking for, worked with us on the numbers, and delivered a great experience. Was never too pushy and was the best car salesmen that I have e More

by Chrischunn87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Imboden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 18, 2025

Absolutel professional from Service manger to delivery when it was finished, on time as agreed on. More

by brianwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Imboden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lawhon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Twaddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Blair
May 22, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 18, 2025

The sales and finance manager were professional and knowledgeable. We stopped purchasing vehicles from this dealership because of poor and unprofessional service. After dozens of purchases, our dissati More

by Anthony Wayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerrold Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Railey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saif Tareen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarik Boughamrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 17, 2025

I was very pleased with the treatment and respect I received from Mercedes Benz of LR. It took longer than I expected but that's ok. I highly recommend working with Patti Railey as she was easy to ta More

by PTCHAPLINAPPRAISALS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patti Railey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 16, 2025

Scheduling was easy, which I appreciated. I brought in a used vehicle for a full diagnostic due to one specific issue. After the diagnostic, a repair was recommended and completed the same da More

by chaquita_barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Collins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Imboden
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Damon was very helpful and kind, I enjoyed meeting him. Everything was done as promised. More

by fguenther212722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrold Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 15, 2025

Great service and wonderful customer service. Got us what we wanted and left us happy and satisfied More

by judithcc00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarik Boughamrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer West
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Efforts put forward were not pushing a people we courtesy made the visit go good. Would recommend them to anyone More

by leonklitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saif, Joseph Casey
May 15, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

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