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Mercedes-Benz of Little Rock
Little Rock, AR
1,063 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,063 reviews
May 18, 2025
Gave information about the work to be done and expected time it will take to finish work Arrangement of shuttle to pick and drop Service staff showed their professionalism during this visit time it will take to finish work Arrangement of shuttle to pick and drop Service staff showed their professionalism during this visit More
by selfless
Verified CustomerEmployees Worked With
May 18, 2025
Patti and team are very professional and accommodating. The dealership represents Mercedes exceptionally well. Very pleased with my experience. The dealership represents Mercedes exceptionally well. Very pleased with my experience. More
by wendysee8
May 18, 2025
Joseph Kemp was great to work with, found us exactly what we were looking for, worked with us on the numbers, and delivered a great experience. Was never too pushy and was the best car salesmen that I have e we were looking for, worked with us on the numbers, and delivered a great experience. Was never too pushy and was the best car salesmen that I have ever worked with. More
by Chrischunn87
May 18, 2025
Absolutel professional from Service manger to delivery when it was finished, on time as agreed on. when it was finished, on time as agreed on. More
by brianwilliams
Employees Worked With
Other Employees :
Allen Blair
May 18, 2025
The sales and finance manager were professional and knowledgeable. We stopped purchasing vehicles from this dealership because of poor and unprofessional service. After dozens of purchases, our dissati knowledgeable. We stopped purchasing vehicles from this dealership because of poor and unprofessional service. After dozens of purchases, our dissatisfaction led us to purchase other luxury brands and travel out of state to purchase our vehicles. Mr. Tareen and his team have brought integrity and prestige back to this dealership. I have shared my experience with family and they are likely to return because of my experience! More
by Anthony Wayne
May 17, 2025
I was very pleased with the treatment and respect I received from Mercedes Benz of LR. It took longer than I expected but that's ok. I highly recommend working with Patti Railey as she was easy to ta received from Mercedes Benz of LR. It took longer than I expected but that's ok. I highly recommend working with Patti Railey as she was easy to talk to and worked hard setting up a complicated vehicle for my wife. More
by PTCHAPLINAPPRAISALS
Employees Worked With
May 16, 2025
Scheduling was easy, which I appreciated. I brought in a used vehicle for a full diagnostic due to one specific issue. After the diagnostic, a repair was recommended and completed the same da I brought in a used vehicle for a full diagnostic due to one specific issue. After the diagnostic, a repair was recommended and completed the same day. However, I left with the exact same issue. I returned the next day and was advised to try another fix. After that visit, not only was the original issue still unresolved, but now my key fob wouldn’t connect to the car either. After spending about 4 hrs there i was told to bring the vehicle back another day. Overall, I’m disappointed with the experience and the lack of effective resolution. More
by chaquita_barnes
May 15, 2025
Damon was very helpful and kind, I enjoyed meeting him. Everything was done as promised. Everything was done as promised. More
by fguenther212722
May 15, 2025
Great service and wonderful customer service. Got us what we wanted and left us happy and satisfied Got us what we wanted and left us happy and satisfied More
by judithcc00
