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Mercedes-Benz of Little Rock
Little Rock, AR
1,076 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,076 reviews
June 07, 2025
Very courteous staff and seem to be very knowledgeable about the vehicle and very informative. about the vehicle and very informative. More
by vbsmith38
Verified CustomerEmployees Worked With
June 07, 2025
I recently purchased my first vehicle, and the staff were knowledgeable, friendly, and welcoming! Recommend. knowledgeable, friendly, and welcoming! Recommend. More
by KVC
Employees Worked With
June 06, 2025
The dealership was great to work with! The staff was friendly, knowledgeable, and made the entire process smooth and stress-free. They were upfront, professional, and truly went the extra The staff was friendly, knowledgeable, and made the entire process smooth and stress-free. They were upfront, professional, and truly went the extra mile to ensure everything went well. Highly recommend! More
by Harsha Marella
June 05, 2025
Buying our car was a great experience. Spencer did an excellent job communicating prior to our appointment, he was very thorough demonstrating the vehicle, and answered all of our question Spencer did an excellent job communicating prior to our appointment, he was very thorough demonstrating the vehicle, and answered all of our questions. We are thrilled with our new GLS 450! More
by Melinda Strickland
June 04, 2025
Rosalyn was excellent as our sales associate. She was thorough on options.she's an asset to your company.her honesty and integrity were very important to our decision She was thorough on options.she's an asset to your company.her honesty and integrity were very important to our decision More
by rzetterlund1954
June 03, 2025
Spencer West was Fantastic! !! I will definitely continue to purchase my vehicles from you guys. !! I will definitely continue to purchase my vehicles from you guys. More
by lmarshallemt
June 03, 2025
It was a smooth process. my sales person Patti trusted my wishes and judgment. I believed i was cared for. my sales person Patti trusted my wishes and judgment. I believed i was cared for. More
by T Howard
June 02, 2025
Great customer support and service. Would definitely recommend mercedes-Benz to my family and friends.. Would definitely recommend mercedes-Benz to my family and friends.. More
by TRYCE0526
Employees Worked With
June 02, 2025
Damon is professional, courteous, and friendly. He is an excellent service provider. Other members of the team I truly appreciate are Ricky Pettus who was extremely helpful to me on several questio He is an excellent service provider. Other members of the team I truly appreciate are Ricky Pettus who was extremely helpful to me on several questions I had about replacement parts for my vehicle, and Ricky always greets me with warmth and professionalism! My absolute person though is Allen Blair. He was my service advisor for years and though he has moved to another level, he still greets me, and makes sure my service needs are met. This is a great team and they all treat me as a valued and appreciated client of Mercedes Benz! More
by SONYAN.SCRUGGS
June 01, 2025
I understand that my air conditioning problem is intermittent. However I felt like my service manger treated me like I was an idiot. My AC will every once in a while will blow heater air out the AC intermittent. However I felt like my service manger treated me like I was an idiot. My AC will every once in a while will blow heater air out the AC ducts for the first 5 minutes after I start the vehicle. The service manger tried to tell me it was just a.loss of cool from.the auto-start kicking in when the vehicle wasn't moving as if I was too stupid to notice the vehicle wasn't moving instead of going down the road at 45 mph. Now the AC fan is refusing to run faster than low no matter if I have it turned up to high so I will take it back to the shop for the 4th time. More
by TL.JUMPER
Employees Worked With
I don't remember his name
