
Mercedes-Benz of Little Rock
Little Rock, AR
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Great customer support and service. Would definitely recommend mercedes-Benz to my family and friends.. Would definitely recommend mercedes-Benz to my family and friends.. More
Damon is professional, courteous, and friendly. He is an excellent service provider. Other members of the team I truly appreciate are Ricky Pettus who was extremely helpful to me on several questio He is an excellent service provider. Other members of the team I truly appreciate are Ricky Pettus who was extremely helpful to me on several questions I had about replacement parts for my vehicle, and Ricky always greets me with warmth and professionalism! My absolute person though is Allen Blair. He was my service advisor for years and though he has moved to another level, he still greets me, and makes sure my service needs are met. This is a great team and they all treat me as a valued and appreciated client of Mercedes Benz! More
I understand that my air conditioning problem is intermittent. However I felt like my service manger treated me like I was an idiot. My AC will every once in a while will blow heater air out the AC intermittent. However I felt like my service manger treated me like I was an idiot. My AC will every once in a while will blow heater air out the AC ducts for the first 5 minutes after I start the vehicle. The service manger tried to tell me it was just a.loss of cool from.the auto-start kicking in when the vehicle wasn't moving as if I was too stupid to notice the vehicle wasn't moving instead of going down the road at 45 mph. Now the AC fan is refusing to run faster than low no matter if I have it turned up to high so I will take it back to the shop for the 4th time. More
Great service and friendly people that are there to help you get a great deal you get a great deal More
Professional Grade Dealership with very courteous staff even when buying one of their quality used cars. even when buying one of their quality used cars. More
Very satisfied with service with the exception of the charges for service B, which were somewhat expensive. charges for service B, which were somewhat expensive. More
Patti is great! Dealership is very lucky to have her. Front receptionist was also very helpful . Dealership is very lucky to have her. Front receptionist was also very helpful . More
I am now on my 4th Mercedes-Benz from this dealership. It is such a pleasure dealing with the purchases and the service It is such a pleasure dealing with the purchases and the service More
Very personal, goes above and beyond customer service. Took great care of Me by far the best service advisor I have had since I been been getting service on my glc 300 . Definitely felt as a customer I wa Took great care of Me by far the best service advisor I have had since I been been getting service on my glc 300 . Definitely felt as a customer I was top priority thank you . More
Our experience at Little Rock Mercedes was outstanding from drop off to pick up! Our vehicle was completed in a timely manner just as we expected. from drop off to pick up! Our vehicle was completed in a timely manner just as we expected. More