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Mercedes-Benz of Little Rock
Little Rock, AR
1,241 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,241 reviews
March 03, 2026
I have purchased cars from Mercedes of Little Rock over 14 years. I have always received excellent service. 14 years. I have always received excellent service. More
by dchance7
Verified Customer
March 02, 2026
The staff was professional and made the process smooth. Great customer service. I am happy with my purchase. Great customer service. I am happy with my purchase. More
by GRAYPORSCHE52
February 28, 2026
This dealership either refused or weren’t able to repair my vehicle. It’s been in the service department 14 times beginning one week after purchase. I have been in an enterprise rent a car since August 2025 my vehicle. It’s been in the service department 14 times beginning one week after purchase. I have been in an enterprise rent a car since August 2025. More
by Shakeyllasallen
Employees Worked With
February 26, 2026
Toyran worked with us and aorund my husbands hospital visists to make sure we could bring home the car of my dreams! He is truly an asset to the dealership, and a kind heart. Thank you! visists to make sure we could bring home the car of my dreams! He is truly an asset to the dealership, and a kind heart. Thank you! More
by Mattnkatie
February 25, 2026
I walked into the dealership not even interested in a Mercedes. I left with a new car mostly because Leen knew just what I really wanted in a vehicle. She must have known I wanted a fuel efficient car, a Mercedes. I left with a new car mostly because Leen knew just what I really wanted in a vehicle. She must have known I wanted a fuel efficient car, a comfortable and practical car. But I also deserved to splurge a bit. I hate car shopping and she made it a really great experience! She’s really one of a kind. I’ll recommend your dealership and Leen to anyone who will listen! More
by DAMOM2THREE
February 24, 2026
Convenient location, friendly and helpful staff, both sales and services. Been loyal customer for over 30 years. Highly recommended. sales and services. Been loyal customer for over 30 years. Highly recommended. More
by LESCORPION
Employees Worked With
February 23, 2026
I called ahead of time and spoke with Caleb to make sure I had a loaner to go to the doctor (I live 2&1/2 hours away) and did not have one. I even mentioned that I could change my appointment time if that w I had a loaner to go to the doctor (I live 2&1/2 hours away) and did not have one. I even mentioned that I could change my appointment time if that would not work. Also, I requested my tires to be rotated and they were not. At least, it doesn’t look like it and it’s not on my bill. I mentioned this when I made the appointment and when I dropped it off. More
by wbrandi59
Employees Worked With
Caleb
February 21, 2026
Great staff! Each department seems to be focused on taking care of their customers and their vehicles. Each department seems to be focused on taking care of their customers and their vehicles. More
by jwbmpb
February 20, 2026
Keen customer service was very great. They worked hard to get me approved and get me a note around my budget They worked hard to get me approved and get me a note around my budget More
by SHANTAILSHEPPARD20
