Mercedes-Benz of Jacksonville

the owner of the new car they give me best deal. best price, best warranty / kyle labriny is the best sales consultant I see in my life I am so happy to make deal with kyle la they give me best deal. best price, best warranty / kyle labriny is the best sales consultant I see in my life I am so happy to make deal with kyle labriny again in future . More

A flawless execution of customer service! When walking into the dealership, I wasn't sure what my expectations would be. Spencer Katz and the entire Brumos team exceeded my expectations with a When walking into the dealership, I wasn't sure what my expectations would be. Spencer Katz and the entire Brumos team exceeded my expectations with attention to detail. Customer experience goes a long way and this team is delivering and leading the industry. Not only was I was very happy with my purchase, I will be back to continue my future investments with the Mercedes family. With that, I will always speak highly of the level of professionalism and commitment Spencer and the Brumos team delivered. This entire team deserves the highest level of kudos and it starts with this summary! More

Service Advisor My service advisor Andrew was great! He was knowledgeable, friendly, and patient! Andrew is a welcome addition to the Service Team and I look forward My service advisor Andrew was great! He was knowledgeable, friendly, and patient! Andrew is a welcome addition to the Service Team and I look forward to working with him in the future. More

Everyone was excellent Very pleased with everyone at the dealership. I moved from AZ and this dealership is much more personable, friendly and all around better. Rodney is w Very pleased with everyone at the dealership. I moved from AZ and this dealership is much more personable, friendly and all around better. Rodney is wonderful and very professional. More

Wonderful service experience This is first car we have had from Brumos. A friend recommended Joe wo he had been dealing with for over 15 years. We have never had a more responsive This is first car we have had from Brumos. A friend recommended Joe wo he had been dealing with for over 15 years. We have never had a more responsive service rep. This was first time actually in for regular service but we had talked to joe many times, each time he was very helpful. You are ver very fortuy to have such a capable employee More

Excellent customer service Joe is one of the best employees I have ever interacted with. Joe greeted me at the service department & handled from A-Z perfectly. Superior custome Joe is one of the best employees I have ever interacted with. Joe greeted me at the service department & handled from A-Z perfectly. Superior customer service! More

the best great and fast everything smooth service adviser was nice and good provide me with loner and communication was at great and fast everything smooth service adviser was nice and good provide me with loner and communication was at hi level happy with the service More

Great Experience! Great people to do business with. Very little haggling. We were initially far apart, then they simply asked me what my bottom line was and they did Great people to do business with. Very little haggling. We were initially far apart, then they simply asked me what my bottom line was and they did everything to match it. I got a terrific price for my trade in, and they deeply discounted the new car I purchased, which was ordered to my specifications and arrived in 7 weeks. Very knowledgeable and professional sales people. They even fed me lunch! More

Replaced Door Handle on brand new vehicle We picked up our new GL 450 and we realized the passenger door handle was sticking, upon returning to our home. Our sales rep, Sean, picked up the ca We picked up our new GL 450 and we realized the passenger door handle was sticking, upon returning to our home. Our sales rep, Sean, picked up the car from our house and we never had to even go down to the service center. All was taken care of and we considered this a great introduction to Mercedes Benz. More

Service visit My service rep, Jonathan Hill, is very professional and efficient. Check in was done quickly and I was on my way. He kept me advised of progress and w My service rep, Jonathan Hill, is very professional and efficient. Check in was done quickly and I was on my way. He kept me advised of progress and when car was ready. Always a pleasure to work with him. More