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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
721 Reviews

10231 Atlantic Blvd

Jacksonville, FL

32225

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721 Reviews of Mercedes-Benz of Jacksonville

February 16, 2019

Always excellent service Always excellent service. Kayla always takes care of my car as if it was hers. She does a great job. She’s a great representative for your company. More

by Kenkutch50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Rosa, George Vogt
February 14, 2019

Truly exceptional as always I have been taking my AMGs into the OP location for service for years. I would never take it anywhere else, they are professional, trustworthy, and fa More

by AMG enthusiast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Kypreos
February 06, 2019

Organized and professional. Though I find the service scheduling website awkward and frustrating, I just texted Andy randomly making known my preferences known and he quickly res More

by Colonel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy in service
February 06, 2019

Ted Kypreos Ted continues to be an excellent Service Rep. Very professional, courteous, and customer focused. He kept me informed of progress on my vehicle in a t More

by jloftheim@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Kypreos
February 02, 2019

Great service We came in from St. Augustine to get the airbags replaced from the recall. There was a problem with not enough matching bags for our C300. The service More

by Fred444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't rember names but the service advisor who picked up the car and the young lady who delivered the car were on time and very courtious
January 27, 2019

I have only had great experiences at Mercedes. Each and every person that I came in contact with was very pleasant. I love good customer services. This location is the best place to receive service More

by brendao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis in the service area
January 21, 2019

Joey Rodriguez is an exceptional Service Advisor Service is truly a pleasure at Mercedes Benz of Orange Park. All the people there are great. The Service was fast and the car always comes back washed More

by David M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Rodriguez is great to work with.
January 19, 2019

B service Wade and everything and everyone at the dealership was exceptional I was happy with the quick service and response to my service reservation. My loa More

by Whyme7989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade
January 17, 2019

My last visit This dealership is usually great, but my last visit was not so good. I wish next time I will not have to go ask for my vehicle after many hours. It's More

by Wjeanty4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
January 17, 2019

Outstanding service I have being using this dealership since I moved to Jacksonville 4 years ago on three mercedes two of which I still own. My service advisor Ted and my More

by Ollieo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted our service advisor and Doug our technician
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