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Mercedes-Benz of Durham

Durham, NC

5.0
263 Reviews

110 Kentington Drive

Durham, NC

27713

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263 Reviews of Mercedes-Benz of Durham

November 25, 2024

Antonio was very professional, friendly and knowledgeable. I was very pleased with his customer service and would highly recommend this dealership. More

by Casonyarogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Nov 27, 2024 -

Mercedes-Benz of Durham responded

Casonyarogers, we're so glad that we were able to go above and beyond your expectations!

October 30, 2024

Recently brought in my vehicle for an oil change. The dealership was clean and comfortable waiting area. Thank you to Daniel Rollins who took great care of my vehicle. More

by Mmedero76
Recommend Dealer
Yes
Employees Worked With
Daniel Rollins
Nov 02, 2024 -

Mercedes-Benz of Durham responded

Hello Mmedero76, we appreciate you taking the time to leave us this feedback.

October 28, 2024

Staff was extremely courteous and helofull with the concerns I had revolving around my vehicle. They were very prompt with the repairs. Will most certainly return for future services! More

by elsoloangelito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Oct 29, 2024 -

Mercedes-Benz of Durham responded

Elsoloangelito, thank you for your kind words and this wonderful review!

October 28, 2024

Professional and friendly service. Service department does a fantastic job keeping me updated throughout service and work was done in a timely manner. Would absolutely recommend to any More

by Demaurod14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris McIntosh
Oct 29, 2024 -

Mercedes-Benz of Durham responded

We appreciate your positive review about your recent experience with us!

October 28, 2024

The technicians attention to detail is outstanding. Also some of the best customer service I’ve ever received More

by David Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rollins
Oct 29, 2024 -

Mercedes-Benz of Durham responded

David Harris, we're glad to hear you enjoyed your visit.

October 25, 2024

The staff was incredibly friendly and attentive, making the entire process smooth and hassle-free. They took the time to answer all my questions and ensured I felt comfortable throughout my visit. I will d More

by Mazbair00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey
Oct 25, 2024 -

Mazbair00 responded

Yes

Oct 25, 2024 -

Mazbair00 responded

Yes

Oct 25, 2024 -

Mazbair00 responded

Thank you

October 25, 2024

The service was friendly and polite. Every question and concern I had was answer accurately. Thank you all! More

by Mazbair00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe
Oct 25, 2024 -

Mazbair00 responded

Yea thank you

October 25, 2024

Had my car serviced here great experience. Friendly staff and the video they send you of their inspection of the vehicle really helps put your mind as ease. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 26, 2024 -

Mercedes-Benz of Durham responded

Randy, we're glad to hear you enjoyed your visit.

October 25, 2024

Respectful, professional and responsive engagement from the start of the sales inquiry through post-sales instruction about how to use all the high end functions in the car. Roderick is a very friendly, si More

by RRS
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Roderick Longino, Josh Swartzman, Enriquez Rivera
Oct 26, 2024 -

Mercedes-Benz of Durham responded

Hi Rrs, thank you so much for your positive comments about Mercedes-Benz of Durham!

October 25, 2024

I had an outstanding experience at Mercedes-Benz of Durham! From the moment I walked in, I was impressed by the professionalism and warmth of the entire team. The showroom was spotless and had a comfor More

by Hazar Said
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
Oct 26, 2024 -

Mercedes-Benz of Durham responded

Hazar Said, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Durham!

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