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Mercedes-Benz of Durham

Durham, NC

5.0
262 Reviews

110 Kentington Drive

Durham, NC

27713

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262 Reviews of Mercedes-Benz of Durham

October 25, 2024

Top notch experience. Super friendly service department. Very comfortable waiting area with a cool view of the shop. Lots of cool Mercedes-Benz merchandise to look at in t More

by justinsmith474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rollins
Oct 29, 2024 -

Mercedes-Benz of Durham responded

Hi Justinsmith474, we are very happy to have provided you with such a positive experience!

October 24, 2024

Got a car wash here and it was great! Everyone was friendly and efficient. Great experience More

by NSN
Recommend Dealer
Yes
Employees Worked With
Detail
Oct 25, 2024 -

Mercedes-Benz of Durham responded

We appreciate your positive review about your recent experience with us!

October 24, 2024

He was very kinda and patient with me and helped me understand my vehicle more. Excellent service on his part! More

by Jenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enriquez
Oct 26, 2024 -

Mercedes-Benz of Durham responded

Hello Jenna, we appreciate you taking the time to leave us this feedback.

October 24, 2024

Enriquez did a great job helping me with my vehicle! He shows great customer service and really connects with the clients! More

by Kaleisward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enriquez
Oct 26, 2024 -

Mercedes-Benz of Durham responded

Hello Kaleisward, we appreciate you taking the time to leave us this feedback.

October 24, 2024

Was very happy with the service here. Will definitely come back again. Thank you again More

by Pryceferona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rolin
Oct 26, 2024 -

Mercedes-Benz of Durham responded

Pryceferona, we're happy to hear you had such a positive experience with our team!

October 24, 2024

Enriquez helped me understand my S Class Mercedes and did an excellent job. Excellent service More

by savanah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enriquez
Oct 26, 2024 -

Mercedes-Benz of Durham responded

Savanah, reviews like this give us motivation and help us ensure we provide high-quality care.

October 24, 2024

Enriquez helped me understand my new Mercedes and I left feeling way more comfortable knowing I made the right purchase. More

by Liam
Recommend Dealer
Yes
Employees Worked With
Enriquez
Oct 26, 2024 -

Mercedes-Benz of Durham responded

Liam, thank you for your kind words and this wonderful review!

October 24, 2024

Towed my E63 in and turned out to have internal damage to one of the cylinder heads. They were able to walk me back into the shop and visually show me the damage. I was amazed by the cleanliness of thei More

by DR28
Recommend Dealer
Yes
Employees Worked With
Jeff Wallace, Matt Logan, Cameron Johnson
Oct 26, 2024 -

Mercedes-Benz of Durham responded

Dr28, we are very happy we could provide you with a positive experience!

October 24, 2024

Though I ultimately didn’t buy it, Enriquez helped me look at and understand a Toyota Camry. Overall, I received excellent service! More

by Jana
Recommend Dealer
Yes
Employees Worked With
Enriquez
Oct 26, 2024 -

Mercedes-Benz of Durham responded

Hi Jana! We're so happy we were able to help you out!

October 24, 2024

I got my vehicle washed here and it turned out amazing! Thank you Mercedes-Benz of Durham. More

by averyperkinson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy from Detail
Oct 26, 2024 -

Mercedes-Benz of Durham responded

Averyperkinson2, we are so happy to read such a great review about Mercedes-Benz of Durham!

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