Mercedes-Benz of Durham
Durham, NC
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236 Reviews of Mercedes-Benz of Durham
Fantastic, personal, professional service from Chris Macintosh and technician Doug. Forever my go-to guys! Emergency service, I required new battery, called and they were waiting for me. Repair compl Macintosh and technician Doug. Forever my go-to guys! Emergency service, I required new battery, called and they were waiting for me. Repair complete, was escorted to my vehicle, What valet service! Thank you for making my day! Mary C-Services done on 08/11/23 More
Excellent service department. Mr. Nick saved the day. He is an exceptional Product Concierge. I called in a panic because I could not disengage the parking brake, and the outside Mr. Nick saved the day. He is an exceptional Product Concierge. I called in a panic because I could not disengage the parking brake, and the outside temperature was registering 101 degrees. Mr. Nick was able to walk me through troubleshooting to release the brake. It is reassuring to have access to such knowledgeable and professional service. More
Grest service. Seth is a great communicator who focussed on my needs. I got great explanations and a video of my car inspection. Easy online way to pay too. Seth is a great communicator who focussed on my needs. I got great explanations and a video of my car inspection. Easy online way to pay too. More
Friendly welcoming dealership. I bought my vehicle here. They gave me a good deal then. The salesman’s were helpful during the process I bought my vehicle here. They gave me a good deal then. The salesman’s were helpful during the process More
Excellent service dept. friendly staff. Nice clean dealership. Reasonable prices. A great place to bring older cars like mine; 2006 R500! friendly staff. Nice clean dealership. Reasonable prices. A great place to bring older cars like mine; 2006 R500! More
They are always extremely professional and knowledgeable. I appreciate the time they take to follow up and keep me posted on where my car is in the process. I appreciate the time they take to follow up and keep me posted on where my car is in the process. More