Mercedes-Benz of Durham

Jaymar Pagan, Cameron and Daniel knocked it out of the park today on an emergency service appointment. My daughter goes to school in Raleigh and had a damaged tire that needed to be fixed. They got the park today on an emergency service appointment. My daughter goes to school in Raleigh and had a damaged tire that needed to be fixed. They got the job done and went above and beyond. Thank you Mercedes-Benz of Durham for taking care of my family like your own. More

Antonio was very professional, friendly and knowledgeable. I was very pleased with his customer service and would highly recommend this dealership. knowledgeable. I was very pleased with his customer service and would highly recommend this dealership. More

Recently brought in my vehicle for an oil change. The dealership was clean and comfortable waiting area. Thank you to Daniel Rollins who took great care of my vehicle. The dealership was clean and comfortable waiting area. Thank you to Daniel Rollins who took great care of my vehicle. More

Staff was extremely courteous and helofull with the concerns I had revolving around my vehicle. They were very prompt with the repairs. Will most certainly return for future services! concerns I had revolving around my vehicle. They were very prompt with the repairs. Will most certainly return for future services! More

Professional and friendly service. Service department does a fantastic job keeping me updated throughout service and work was done in a timely manner. Would absolutely recommend to any Service department does a fantastic job keeping me updated throughout service and work was done in a timely manner. Would absolutely recommend to any Mercedes-Benz owner! More

The technicians attention to detail is outstanding. Also some of the best customer service I’ve ever received Also some of the best customer service I’ve ever received More

The staff was incredibly friendly and attentive, making the entire process smooth and hassle-free. They took the time to answer all my questions and ensured I felt comfortable throughout my visit. I will d the entire process smooth and hassle-free. They took the time to answer all my questions and ensured I felt comfortable throughout my visit. I will definitely return for future services and highly recommend this dealership to others!! More

The service was friendly and polite. Every question and concern I had was answer accurately. Thank you all! Every question and concern I had was answer accurately. Thank you all! More

Had my car serviced here great experience. Friendly staff and the video they send you of their inspection of the vehicle really helps put your mind as ease. Friendly staff and the video they send you of their inspection of the vehicle really helps put your mind as ease. More

Respectful, professional and responsive engagement from the start of the sales inquiry through post-sales instruction about how to use all the high end functions in the car. Roderick is a very friendly, si the start of the sales inquiry through post-sales instruction about how to use all the high end functions in the car. Roderick is a very friendly, sincere sales person. Josh is an engaging manager fully committed to customer satisfaction. And the tech genius Enriquez Rivera succeeded in teaching even me how to master my new high tech car, and he did so with a smile. Hendrick MB equals luxury, customer service, and respect while also giving the best prices. More