Mercedes-Benz of Delray

  Carlos Molina has been the best Sales Manager   Carlos Molina has been the best Sales Manager that I ever have encountered. His hard work, dedication and professionalism made our experience at Me   Carlos Molina has been the best Sales Manager that I ever have encountered. His hard work, dedication and professionalism made our experience at Mercedes Benz of Delray being memorable and unique. My husband and I can't be happier with the purchase of our new vehicle. We look forward to purchase another one within a year and I do expect to encounter a great Sales Representative as Carlos Molina. Carlos Molina is a great asset for the Delray Mercedes-Benz store.  More

Service was poort due to the following: a) third time returned for the same issue, 2) poor follow up and communication from the service rep, 3) unfriendly staff particularly the person processing the loa returned for the same issue, 2) poor follow up and communication from the service rep, 3) unfriendly staff particularly the person processing the loaner vehicle. More

It was great doing business with Mike Mueller. This has been the second time I have purchased a car with Mike, and he has done a great job to meet all my needs in finding the perfect car. been the second time I have purchased a car with Mike, and he has done a great job to meet all my needs in finding the perfect car. More

no pressure. the questions i had were answered in an honest and clear manner. the internet experience made the deal very efficient knowing going in what the price of the car was. trade in value given to honest and clear manner. the internet experience made the deal very efficient knowing going in what the price of the car was. trade in value given to me was very fair. left feeling comfortable with the dealership and salesman More

I just picked up my 6th new Mercedes Benz from Mercedes Benz of Delary - a 2013 E350 Sport Sedan. Yes, that's right, my 6th car from this dealer. Why? Because I wouldn't buy a new Mercedes Benz from any Benz of Delary - a 2013 E350 Sport Sedan. Yes, that's right, my 6th car from this dealer. Why? Because I wouldn't buy a new Mercedes Benz from any other dealer in Southeast Florida - NO WAY/NO HOW!!! When the General Manager and Sales Manager involve themselves directly in working with my great salesman, Mike Manocchio, to ensure I am completely satisfied in every step of the process, you know you are in the right dealership! Mike Manocchio makes sure I am comfortable, relaxed and well informed in every aspect of the sale. He takes care of everything! John Bradley, sales manager, goes that extra mile to see to it that I am given every possible dollar on my trade and the best pricing on every new car I buy. Ralph Mazza, General Manager of the dealership, makes sure everything goes smoothly from beginning to end. I have never seen the General Manager of a dealership so closely involved in the sale of his vehicles - never/ever. When you get that kind of treatment, why would you want to buy a new Mercedes Benz from any other dealer? I live 1 mile from a Mercedes Benz Dealer and 3 miles from another Mercedes Dealer, but I drive 19 miles to get to Mercedes Benz of Delary - and now you know why! The dealership is immaculate and well maintained. The washrooms are always sparkling clean and the lounge area is meticulously arranged. The service shop is just as clean as the showroom. Whenever I arrive at the dealership for a service appointment or a car wash, a smiling valet takes my keys and escorts me to the customer lounge. I am always greeted by, ...good to see you again, Michael, how have you been? How's your Dad? How has the car been performing for you? Nelson and Olmog (service manager and service director, respectively) are just as involved in my "after sales" experiences with service. They make a great team and are so very professional. Everyone is so patient, professional and knowledgeable - it's a pleasure not only doing business with them, but in referring all my neighbors and associates who are interested in a Mercedes Benz to Mercedes Benz of Delray. More

Linda was the perfect person to work with in getting the vehicle that we needed and wanted. We are very happy with our new car, and the deal that was worked out. Everything from the great trade-in value, pr vehicle that we needed and wanted. We are very happy with our new car, and the deal that was worked out. Everything from the great trade-in value, price point of the car purchased, certification of the vehicle, best interest rate available, to the service plan add-on was the best one we found (and we shopped around many dealerships for a month!) Linda and everyone we've met and worked with at Mercedes Benz of Delray was professional, friendly and cared that we had a good experience, even beyond purchasing a vehicle. We truly recommend them! More

Overall, superb satifaction from the beginning to the end! Mr Mike Mueller made my 1st time experience with Mercedes an everlasting positive experience. His thorough tutorial of the car to the business s end! Mr Mike Mueller made my 1st time experience with Mercedes an everlasting positive experience. His thorough tutorial of the car to the business side was 2nd to none! I can certainly see my next car being another Mercedes thanks solely to Mr Mueller professionalism in salemanship. I have bought over 6 cars in my life but never once had I ever had a saleman that seem so relax and not pushy that it made me feel totally invited like family. Mercedes certainly have a A+ sales rep in Mr Mueller. Thanks you and thanks Mercedes-Benz of Delray! Respectfully, Bubba Mattox More

Great experience throughout the sales process. Joe was very accomodating and helped me select the righ model at a great price. Everyone I touched at dealer possessed excellent customer service skills. I very accomodating and helped me select the righ model at a great price. Everyone I touched at dealer possessed excellent customer service skills. I'd definitely buy here again. More