Mercedes-Benz of Delray

I decided I wanted a "Big Boy Toy" a red MB 550 SL. We have a friend who leases his MB from Delray, so we asked him to introduce us. We went together on Friday May 17th. Was greeted warmly by sale SL. We have a friend who leases his MB from Delray, so we asked him to introduce us. We went together on Friday May 17th. Was greeted warmly by sales Manger Harry Sugerman. I asked for the red car. They had one in stock. We saw the car and approved. And we sat down to sign countless papers for the two year lease. At the very end, I was presented with extra charge service agreements. THIS WAS ALMOST THE DEAL BREAKER. I have purchase or leased more than 12 MB cars in NJ, and never saw this! But I accepted an abbreviated version of the agreement. But not happily. On Monday, the 13th of May, we picked up the car. The sales person, Mr. Jm Abitol was extremely nice, and patient. He spent more than two hours explaining all the new engineering of the car, and setting the controls. The next day he called, and asked me to return, and he patiently spent another two hours with me. So Mr. Jim Abitol is super terrific. A very nice man, who knows how to service his customer. I will return again for more instruction. This car needs an engineering degree. Very complex. but Jim will help solve it. More

Deal was smooth, salesman was great, the general manager took a personal interest in my deal, and the delivery was smooth as one could imagine. Did I mention the car was detailed to give me a new car experi took a personal interest in my deal, and the delivery was smooth as one could imagine. Did I mention the car was detailed to give me a new car experience. I will be buying my next car from Carlos as soon as I recover from my recent purchase, My wife will keep her eye out for her car soon. More

Carlos Molina at the Mercedes Benz dealer of Delray Beach, was an exceptional sales personnel. He was patient, and thorough with details of every car we viewed. We purchased a C350, and we love it. I w Beach, was an exceptional sales personnel. He was patient, and thorough with details of every car we viewed. We purchased a C350, and we love it. I would recommend anyone to do business with Carlos. We definitely will be going back in the future. Sincerely, Kerinton, and Dana More

Ron Miller was extremely professional and provided excellent service. He was readily available and quick to return phone calls. More importantly, there were no gimmicks or back and forth negotiation excellent service. He was readily available and quick to return phone calls. More importantly, there were no gimmicks or back and forth negotiations. We gave Ron our offer and he made it happen! I highly recommend Ron for your next purchase, as well as Mercedes Benz of Delray - it's a beautiful dealership with an extensive number of vehicles on display. More

This was a phenomal experience, Linda was very helpful! We visited just to check out the cars for funand ended up trading our vehicle in for a certified pre owned. I love my new car!! Thank you Delray Merc We visited just to check out the cars for funand ended up trading our vehicle in for a certified pre owned. I love my new car!! Thank you Delray Mercedes Benz, great experience! More

We had the best experience at this dealership! They are very friendly and helpful. If you have an opportunity to stop by ask for. Howard!! He is the best at what he does and you will not be disappointed. very friendly and helpful. If you have an opportunity to stop by ask for. Howard!! He is the best at what he does and you will not be disappointed. More

  Carlos Molina has been the best Sales Manager   Carlos Molina has been the best Sales Manager that I ever have encountered. His hard work, dedication and professionalism made our experience at Me   Carlos Molina has been the best Sales Manager that I ever have encountered. His hard work, dedication and professionalism made our experience at Mercedes Benz of Delray being memorable and unique. My husband and I can't be happier with the purchase of our new vehicle. We look forward to purchase another one within a year and I do expect to encounter a great Sales Representative as Carlos Molina. Carlos Molina is a great asset for the Delray Mercedes-Benz store.  More

Service was poort due to the following: a) third time returned for the same issue, 2) poor follow up and communication from the service rep, 3) unfriendly staff particularly the person processing the loa returned for the same issue, 2) poor follow up and communication from the service rep, 3) unfriendly staff particularly the person processing the loaner vehicle. More

It was great doing business with Mike Mueller. This has been the second time I have purchased a car with Mike, and he has done a great job to meet all my needs in finding the perfect car. been the second time I have purchased a car with Mike, and he has done a great job to meet all my needs in finding the perfect car. More

no pressure. the questions i had were answered in an honest and clear manner. the internet experience made the deal very efficient knowing going in what the price of the car was. trade in value given to honest and clear manner. the internet experience made the deal very efficient knowing going in what the price of the car was. trade in value given to me was very fair. left feeling comfortable with the dealership and salesman More