Mercedes-Benz of Delray

I purchase two other cars several years ago and Joe was my salesperson at that time. Joe was great to work with, he spent quite a lot of time with me explaining the features of my new car and how each of my salesperson at that time. Joe was great to work with, he spent quite a lot of time with me explaining the features of my new car and how each of the different features work . He also took the time to come to my home and programed my garage door opener. More

Great service representatives, loaner car available, answered all of my questions, addressed all service issues and followed up to make sure that I was satisfied. answered all of my questions, addressed all service issues and followed up to make sure that I was satisfied. More

I scheduled service on my 350 Benz on Tuesday with the promise I would have a loaner car. However, when I checked in I was informed that there were no loaner cars avaiable. If I had know there was no loan promise I would have a loaner car. However, when I checked in I was informed that there were no loaner cars avaiable. If I had know there was no loaner, I would have scheduled the appointment for another day. Employee was apologizing. That didn't help me. Very disappointed. More

Pleasure to work with the service department. Professional experience. Did not get a loaner but a ride was provided home and back to the dealership. Professional experience. Did not get a loaner but a ride was provided home and back to the dealership. More

My vehicle required a recall service and was found to have other issues in need of repair. I had Great experience with Service Manager Glen Castillo. He was attentive to my needs and ensured that all of have other issues in need of repair. I had Great experience with Service Manager Glen Castillo. He was attentive to my needs and ensured that all of my concerns were addressed. More

To begin with I tried to call your Mercedes Benz and it took me 45 minutes to reach someone and then nobody took the time to call me back second another Mercedes-Benz dealership in Cleveland Ohio who I hap took me 45 minutes to reach someone and then nobody took the time to call me back second another Mercedes-Benz dealership in Cleveland Ohio who I happen to be friends with told me that the same service that I paid $2100 for at their service operation in Cleveland would be 1185 I think that is ridiculous to be paying More

I was referred to MB Delray by my personal service center. Needed transmission work on a 58,000 mile, CL550. My CL550 was in the shop for 4 months. Then I returned for warranty work on Dynamic seats. center. Needed transmission work on a 58,000 mile, CL550. My CL550 was in the shop for 4 months. Then I returned for warranty work on Dynamic seats. 12 days later, no repair. And worse, poor communication, both times. If I did not call, the car would still be there. On my invoice there are notes, I did not ask for and never declined any service. I did however decline warranty service additionals for my seats. So, I cannot give Delray MB and good recommendation. More

They are always friendly and courteous when I arrive. The service is always done on time and correctly. Never had a problem they couldn’t solve. service is always done on time and correctly. Never had a problem they couldn’t solve. More

Nice showroom with a good service crew. Dropped in without an appointment on a Saturday and they were able to help me out in timely manner. without an appointment on a Saturday and they were able to help me out in timely manner. More