Mercedes-Benz of Delray

Jonathan was awesome! They made it easy as possible for me to drop my car! me to drop my car! More

My timing was impeccable. I wanted to explore getting on the waiting list for ordering the new EQS. A new car was just delivered to the dealership and was not being held for anyone. The car purchasing proce the waiting list for ordering the new EQS. A new car was just delivered to the dealership and was not being held for anyone. The car purchasing process was excellent and my salesperson, Aaron Leak, was extremely helpful and knowledgeable about the car. The car is fabulous and fun to drive. The voice activation system is very easy to operate and eliminates the need to taking your eyes off of the road by searching for buttons to push on the touch screen. I was driving on the Tirnpike yesterday and passing vehicles was effortless. A wonderful engineering accomplishment. More

I have had my car serviced at Delray Mercedes since buying it 9 years ago because the service department is dependable and the service technicians, especially Kevin Suarez, are excellent. buying it 9 years ago because the service department is dependable and the service technicians, especially Kevin Suarez, are excellent. More

I Had great service from my service advisor Shawn I Had great service from my service advisor Shawn Parton. Would highly recommend this dealership. I Had great service from my service advisor Shawn Parton. Would highly recommend this dealership. More

Made service reservation online but needed to call the dealership to book a loaner as it wasn't available through the app. Took a long time for basic annual service. Brought car in on Wednesday at 9am an dealership to book a loaner as it wasn't available through the app. Took a long time for basic annual service. Brought car in on Wednesday at 9am and it wasn't ready till Friday morning. Never received any phone call, emails or text about when my car would be ready. Only got an update when I called the dealership at 5pm on Thursday. Process at the dealership was slow. Waited too long when I arrived to be taken in. Waited too long to meet with the loaner specialist. Many service people at the dealership not wearing masks. My service rep was good. The rest of the experience was not what you expect from a Mercedes dealership. My previous car was a Jaguar. Their service process was exceptional. Night and day. More

Delay in repair Damage your car Not reliable Never Delay in repair Damage your car Not reliable Never finish or complete the job Upset Delay in repair Damage your car Not reliable Never finish or complete the job Upset More

Service is absolutely terrible. They don’t answer the phone, do not call you back and clearly do not care about any commitment they make. And management clearly doe not care. Even the sales department kn phone, do not call you back and clearly do not care about any commitment they make. And management clearly doe not care. Even the sales department know their service department is horrible. Do not take your car there!! More

This was my 12th Mercedes Benz purchase and never have a had a more pleasurable buying experience than this one. Lou Green is the consummate professional, organized and very responsive to my needs. I woul had a more pleasurable buying experience than this one. Lou Green is the consummate professional, organized and very responsive to my needs. I would not hesitate recommending Lou and MBZ Delray to anyone. More