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Mercedes-Benz of Delray
Delray Beach, FL
780 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 780 reviews
March 24, 2022
Service was handled promptly and professionally. Asked for the car to be ready by 2:30 as I had an appointment. Car was finally ready at 5:00. Asked for the car to be ready by 2:30 as I had an appointment. Car was finally ready at 5:00. More
by rennwells
Employees Worked With
Kevin Suarez
March 23, 2022
This is my absolute most favorite dealership. Every single employee is so kind, helpful and attentive. Kelvin is one of their best employees, he always helps me out when I have any issue with m Every single employee is so kind, helpful and attentive. Kelvin is one of their best employees, he always helps me out when I have any issue with my car and gets me the absolute best prices for anything I need. Such awesome customer service and I really appreciate it! Thank you! More
by ariannashaffer
Employees Worked With
Kelvin
March 22, 2022
Professional service. Would have preferred some child care toys in the guest lounge area but only big man toys in the showroom. Would have preferred some child care toys in the guest lounge area but only big man toys in the showroom. More
by Gladdin George
Employees Worked With
Briana M.
March 22, 2022
David Rhy is an excellent service advisor who always looks out that my wife and I are treated well with thorough knowledge of our 2 vehicles. It’s a pleasure to deal with him. looks out that my wife and I are treated well with thorough knowledge of our 2 vehicles. It’s a pleasure to deal with him. More
by usheroff
Employees Worked With
David Rhy
March 22, 2022
Maintenace was performed as expected but, parts for recall had to be ordered from Germany. As usual, poor coordination on Mercedes' part in not having the parts available for dealership. Shawn was re recall had to be ordered from Germany. As usual, poor coordination on Mercedes' part in not having the parts available for dealership. Shawn was really helpful in expediting the return of my vehicle. More
by larry
Employees Worked With
Shawn Parton
March 18, 2022
This dealership should be investigated for fraud to many of their customers. I spent 3400 to repair my Ac and this visit was rude, just because it’s a ten year old R-350 with 95,000 miles.It was well kept a of their customers. I spent 3400 to repair my Ac and this visit was rude, just because it’s a ten year old R-350 with 95,000 miles.It was well kept and in excellent condition. This was my second visit with last year sand now ,both times telling me I needed my thermostat replaced for 1000$ to replace. Tried twice,except never came up after a 3500$ bill for ac replaced and never mentioned thermostat.I drove an out 30 miles and my check engine light came on, three functions.after this visit that was going to be way overpriced.they said that my right rear wheel speed sensor had to be replaced costing 1.4 hours costing over a thousand dollars. Do they get like 400?dollars an hour or was it 600$ an hour. Then the two items I brought it it for were never done. I’m not sure they even looked at what it was brought in for., but the magic thermostat need to be replaced! Meanwhile I drove this van from N.Y. and in our heat and not once has it ever overheated. Doesn’t sound like proper business practices are being followed.Anyone who knows a smitten about thermostats that trips I drove.and local driving know what would have happened! More to come! More
by Bitter
Employees Worked With
No thanks.I don’t want to find sugar in my gas tank!
March 18, 2022
I’m very lucky to have a great advisor who provides suggestions, tips and points out benefits of being a customer of Mercedes’ Delray- I hope that the dealership rewards all their advisors and at the t suggestions, tips and points out benefits of being a customer of Mercedes’ Delray- I hope that the dealership rewards all their advisors and at the top of the list for me is Mr Evan Dawkins. More
by Gman
Employees Worked With
Evan Dawkins
