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Mercedes-Benz of Delray

Delray Beach, FL

4.6
780 Reviews
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1001 Linton Blvd

Delray Beach, FL

33444

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Showing 780 reviews

April 01, 2022

Shawn continues to be the best advisor. Excellent service. He is really a asset for the company More

by mhms01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Apr 06, 2022 -

Mercedes-Benz of Delray responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Delray! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2022

KEVIN IS THE BEST ADVISER, EXCELLENT SERVICE. VERY PROFESSIONAL, WORK ETHICS EXCEPTIONAL, HE IS A HUGE ASSET FOR THE COMPANY. More

by thinkingwithnumbers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEVIN SUAREZ
Apr 06, 2022 -

Mercedes-Benz of Delray responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Delray! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2022

Tom was very responsive exlant guidence to select what I needed to keep my slow sl 500 in good condition More

by Wings
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 05, 2022 -

Mercedes-Benz of Delray responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 30, 2022

It does not care of repeat customers . I bought 3 vehicles in 2 yrs . Terrible service from upper management. Problem with 2 of the 3 cars I purchased. You think if you spend a 1/2 million More

by Freddy
Recommend Dealer
No
Employees Worked With
Not sure
Apr 03, 2022 -

Mercedes-Benz of Delray responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6095 to discuss what we can do to help.

March 29, 2022

The dealership was not very attentive or responsive to calls or inquiries when called and did not honor the warranty. More

by Dkusturiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Martinez
Apr 02, 2022 -

Mercedes-Benz of Delray responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (561) 291-6095 so we can work towards a resolution. We look forward to hearing from you. Take care!

March 27, 2022

when selling a new van they should know and understand the warranty and the added coverage for the $950. This is an important part of the purchase and having someone explain it wrong would have been very More

by nancybraun66
Recommend Dealer
Yes
Employees Worked With
rather no say
March 25, 2022

Customer service for repair was very courteous. The manager for the rental car was very nice. Thank you! More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean and Evon
Mar 29, 2022 -

Mercedes-Benz of Delray responded

Hi Alex, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Mar 29, 2022 -

Alex responded

Yes… we will be back again!

March 25, 2022

Professional, Helpful, and Efficient with their new and used car sales team as well as their service staff! More

by Boxand21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Jarjoura
Mar 29, 2022 -

Mercedes-Benz of Delray responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

March 25, 2022

I had a difficult repair that required more than one visit based on parts. Tim Owens was my service advisor. he was extremely professional and efficient. He kept me updated at all times and went out of More

by larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim owens
Mar 29, 2022 -

Mercedes-Benz of Delray responded

Hi Larry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 25, 2022

Hamsa was very professional, knowledgeable about the vehicles, and very willing to spend time, including test driving the vehicle. The after-sale was just as thorough and helpful, as she demonstrated a More

by shaps50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamsa Masri
Mar 29, 2022 -

Mercedes-Benz of Delray responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of Mercedes-Benz of Delray and we hope to be of service again in the future.

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