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Mercedes-Benz of Delray

Delray Beach, FL

4.6
780 Reviews

1001 Linton Blvd

Delray Beach, FL

33444

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Showing 780 reviews

September 13, 2022

I brought my car in for the once a year service and was given a loaner for the days that were required. The entire process was handled very efficiently. Special praise for the service manager, Stacey Gre More

by sackssteinway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Grell
Sep 17, 2022 -

Mercedes-Benz of Delray responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Sep 17, 2022 -

sackssteinway responded

Please correct the type in the last sentence..."...when I retrieved it."

September 13, 2022

Service representative Shawn Parton was outstanding, answering each of my questions and keeping me aware of he status of my vehicle. He also offered me a few suggestions after hearing my concerns. More

by plevy44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Parton
Sep 17, 2022 -

Mercedes-Benz of Delray responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 09, 2022

Evon is our Mercedes Benz Customer Relations Support person. He is always thorough and upfront with our service itinerary. Evon goes above and beyond the call of duty for our service needs. More

by Robertlucchesi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evon
Sep 13, 2022 -

Mercedes-Benz of Delray responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2022

So thankful that is a very busy service center, I so appreciated the straightforwardness towards taking such good care of my Sprinter! Thank you. More

by Mike Canfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 07, 2022 -

Mercedes-Benz of Delray responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 02, 2022

I agreed to purchase a vehicle and was in the process of purchasing, and arranging to come sign for it, and they sold the car out from underneath me. I find this incredibly rude and inconsiderate when I hav More

by Jenniferandrewsdesigns
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Taylor
Sep 07, 2022 -

Mercedes-Benz of Delray responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Delray take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6095 to discuss what we can do to help.

September 01, 2022

They gave me a fair price on the vehicle,, the paper at the finance office could have been nicer, but I’m happy with my purchase More

by abadia.wilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Miller
Sep 06, 2022 -

Mercedes-Benz of Delray responded

Hi Abadia, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 29, 2022

Good service and great follow up and communication. Car is super clean when given back. More

by flower8derrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Sep 03, 2022 -

Mercedes-Benz of Delray responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 29, 2022

I moved down to Florida from PA last month, and Mercedes Benz of Delray was the recommended service dealership. They exceeded my expectations with a fast, informative, and immaculate service. More

by 1BADMD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Vargas
Sep 03, 2022 -

Mercedes-Benz of Delray responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 27, 2022

Every time we have the car serviced all of our settings are changed. Yesterday the service was to replace 1 tire. During the tire replacement the air temperature was reduced to 60 degrees, the adjustments More

by bocamon
Recommend Dealer
Yes
Employees Worked With
Don’t have names of workers
Aug 31, 2022 -

Mercedes-Benz of Delray responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (561) 291-6095 so we can assist you further.

August 27, 2022

Very expensive. Managed to resolve my problem for a lot less elsewhere. They did waive the diagnosis charge which was just under the cost to fix a simple leak elsew More

by LuBail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa and eventually David Ray who I believe waived the diagnosis charge.
Aug 31, 2022 -

Mercedes-Benz of Delray responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (561) 291-6095 so we can assist you further.

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