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Mercedes-Benz of Delray

Delray Beach, FL

Overview
Reviews
Vehicles
4.6
780 Reviews
Call Dealership (561) 291-6095

1001 Linton Blvd

Delray Beach, FL

33444

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Showing 780 reviews

January 12, 2023

I find Mercedes Benz Delray to always be welcoming, professional, and on top of my needs. I have both purchased and service my multiple Mercedes cars there for the past 8 plus years. More

by cggring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Jan 17, 2023 -

Mercedes-Benz of Delray responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Delray. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 12, 2023

Stacy in the service department was excellent. She was kind, professional and really was concerned about getting things done for me. She is an example of "polished customer service". Thank you More

by nlse10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy
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Jan 17, 2023 -

Mercedes-Benz of Delray responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Jan 17, 2023 -

nlse10 responded

We will be back and of course we will be contacting Stacey for her assistance.

January 11, 2023

great service on time Michael was Great and appreciate the car wash. I Highly recommend More

by bernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael
Report | Print
Jan 13, 2023 -

Mercedes-Benz of Delray responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Delray and we hope to be of service again in the future.

January 10, 2023

My service problem was completed quickly and to my satisfaction. My service rep Evan was outstanding. More

by sampascal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Dawkins
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Jan 13, 2023 -

Mercedes-Benz of Delray responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 09, 2023

The actual work on the car is ok, but the customer support is terrible. Getting to speak to someone is almost impossible. More

by Drdivermel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t know names
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Jan 12, 2023 -

Mercedes-Benz of Delray responded

Hello Drdivermel, thank you; we appreciate your feedback! We would like to have a better understanding about your experience. Please reach out to us at (561) 291-6095 at your earliest convenience and we will do our best to resolve this with you.

Jan 12, 2023 -

Drdivermel responded

When I have called this dealership with a problem, I have never been able to speak to a person who can answer a question. I always have to leave a message with a person I do not know and they "will call me back" Yet , when I am AT the dealership, I see service people playing games on their phones, chatting with each other, but not appearing to be helping customers. I finally had to drive down to the dealership to get an answer to a question and I spoke to three different people in the service area and got THREE different answers. There is no point in calling the above phone number because all I will be able to do is leave a message for an unknown person. I don't have a problem with the actual work, just with the way you treat customers when they need help.

January 09, 2023

Great work - Stacey is the best service rep out there. They could at least wash the vehicle though. Other than that, it would be 5 stars! More

by BTAYLOR
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stacey
Report | Print
Jan 11, 2023 -

Mercedes-Benz of Delray responded

Hi Btaylor, thank you for taking the time to share your feedback with us. We look forward to your next visit! Take care!

January 08, 2023

Amazing service with Sean! Very professional and detailed service Friendly and welcoming atmosphere great knowledge More

by Nathalie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Jan 10, 2023 -

Mercedes-Benz of Delray responded

Hi Nathalie, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 06, 2023

excellent dealership with premier customer service, everything was explained in detail, and I would definitely recommend this dealership over the other ones. timothy was excellent More

by lblackmon33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
timothy owens
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Jan 09, 2023 -

Mercedes-Benz of Delray responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of Mercedes-Benz of Delray and we hope to be of service again in the future. Take care!

January 06, 2023

Customer service knowledge and a friendly atmosphere. Kamryn sold me 2 cars and know product More

by My car
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamryn and Darren
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Jan 09, 2023 -

Mercedes-Benz of Delray responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 06, 2023

From the moment I put my cars VIN number into AutoNation for a quote, to the call from Brian to the intro to Joe when I walked into the dealer to Russell in Finance, the experience was absolutely incredible More

by comedyamy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Joe, Russell
Report | Print
Jan 09, 2023 -

Mercedes-Benz of Delray responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Jan 09, 2023 -

Mercedes-Benz of Delray responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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