Mercedes-Benz of Delray

My fav place to shop for new Merc and get it serviced and fixed. David Rhy is very professional and always on point. fixed. David Rhy is very professional and always on point. More

Kevin Suarez has been my service advisor for a long time . He is very professional and get my car get done . I just Kevin with my car . He is very calm and easy going . Thank you for your great service . He is very professional and get my car get done . I just Kevin with my car . He is very calm and easy going . Thank you for your great service More

My service advisor Kelvin Martinez goes above and beyond to assist me when I bring my car in for service. His commitment for excellent customer service is why I drive from West Palm Beach to Delray Beach f to assist me when I bring my car in for service. His commitment for excellent customer service is why I drive from West Palm Beach to Delray Beach for my car services. More

Kevin Suarez has been my service rep for several years. He is professional and explains things clearly. I trust Kevin. He is professional and explains things clearly. I trust Kevin. More

Rude service appointment reception and discovered it’s sourced outside. Stacey Grell was an excellent, professional service advisor. Lift driver could not speak English which made for an uncomfortable p sourced outside. Stacey Grell was an excellent, professional service advisor. Lift driver could not speak English which made for an uncomfortable pickup. More

My Service B was done effortlessly,on time and professionally with attention to detail and courtesy professionally with attention to detail and courtesy More

I took my car for a recall because they call me. They didn't fix anything because is showing me the same issue on the dashboard and they will tell you is free but then when I came to pick up t They didn't fix anything because is showing me the same issue on the dashboard and they will tell you is free but then when I came to pick up the car the radio wasn't working and had no sound I ask Jonathan about it and I didn't received the car because they broke something while " fixing it " He told me I had to pay $300 for the diagnosis. and he told me, that people like me with old cars, when they call us for a recall always try to lie about past problems so they can fix it. What kind of service is this? I came to drop my car for the recall on Saturday 2/18/2023 at 12:09 Pm as you can check on the cameras I was playing music when I drop it off. And now the car has no sound and I have to pay $300 for the " Diagnosis " This is a Scam how can you call someone for a recall instead of fixing it they broke something and then charge me and treat me so bad. More

Worst day had appointment 930 called at noon and still had car outside on hol after I told Evan I need my car to go to work and he told me I wasn’t on waiting list.I took my car back and never got it serv had car outside on hol after I told Evan I need my car to go to work and he told me I wasn’t on waiting list.I took my car back and never got it serviced More

Great service, everything went really well and I will come again for sure. Thank you come again for sure. Thank you More

Service done earlier than initially promised, below original estimate. Stacey was very helpful, making a difficult situation easier. We are on vacation and had engine trouble, so very upsetting and exp original estimate. Stacey was very helpful, making a difficult situation easier. We are on vacation and had engine trouble, so very upsetting and expensive! So kindness went a long way More