Mercedes-Benz of Delray
Delray Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 AM
Tuesday 9:00 AM - 9:00 AM
Wednesday 9:00 AM - 9:00 AM
Thursday 9:00 AM - 9:00 AM
Friday 9:00 AM - 9:00 AM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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On 4/22/23 I received an email from Carfax noting the listing of a 2013 Tesla Model S Performance vin 5YJSA1CPXDFP18196 for sale at Mercedes-Benz of Delray . I clicked on the email and was brought to the listing of a 2013 Tesla Model S Performance vin 5YJSA1CPXDFP18196 for sale at Mercedes-Benz of Delray . I clicked on the email and was brought to the listing showing the vehicle as a one-owner with 32k miles for $27,495.00. I immediately emailed the dealer with intent to purchase the car. I was emailed back and texted by Robert Langer from the dealership. I offered to place a deposit on the car. I was asked if I would be financing the car. I didn’t have to, but explored avenues to do so. I submitted applications to finance through CapOne (pre approved for $75k) and Suncoast CU (pre approved again for the same). I sent a text to Robert Langer and agreed to the advertised price and again offered to put a deposit on the vehicle only to be told Robert needed to send over a dealer worksheet showing financing options with various down payments. The worksheet I received from Robert and Manager Joseph Cardella suddenly had a $2500 increase in the list price of the vehicle. Advertised price still shows $27,495. Worksheet price of $29,995. This is fraud. Be aware of the practices of this dealership as they are unethical and fraudulent and will be reported to the office of the Attorney General - Florida. More
I brought my car in for service on a Wednesday and picked up on Friday because they didn't have time to look at the car since they were so backed up. This was a scheduled appointment. They made me feel like up on Friday because they didn't have time to look at the car since they were so backed up. This was a scheduled appointment. They made me feel like it was my fault. More
Scheduling was simple, follow up with reminders very helpful, dropped off was quick and meeting with our representative, Kevin Saurez, was less than 5-minute wait. helpful, dropped off was quick and meeting with our representative, Kevin Saurez, was less than 5-minute wait. More
Service and mechanic team worked hard to diagnose and repair issue. They took the time to research a service bulletin when the problem was not noticeable to the eye. repair issue. They took the time to research a service bulletin when the problem was not noticeable to the eye. More
My service experience was wonderful. My service advisor (Evon Dawkins) kept me updated on things and was always responsive. The technicians did an amazing job at getting me back on the r My service advisor (Evon Dawkins) kept me updated on things and was always responsive. The technicians did an amazing job at getting me back on the road timely. More
My experience was very pleasant. We never felt rush or overwhelmed. Our sells más was very knowledgeable and very helpful! We would definitely recommend this dealer to anyone! We never felt rush or overwhelmed. Our sells más was very knowledgeable and very helpful! We would definitely recommend this dealer to anyone! More
Always professional staff. Polite and efficient. Shawn is a great manager that really seems to care. Very comfortable waiting area. I much prefer this dealership in Delray to t Polite and efficient. Shawn is a great manager that really seems to care. Very comfortable waiting area. I much prefer this dealership in Delray to the one in Pompano. More
The service was great! Kevin was my service provider and he really listened to my concerns and addressed all my issues! Great service!!! Kevin was my service provider and he really listened to my concerns and addressed all my issues! Great service!!! More
My sales rep Kamryn D. was so knowledgeable and not pushy ! She took care of all the details for us and helped us feel great about our decision. We bought a used car and it was so knowledgeable and not pushy ! She took care of all the details for us and helped us feel great about our decision. We bought a used car and it was immaculate inside and out. We appreciate Karyn D. I would highly recommend her More
Our sales person is great. I traded in in a 1 year old old AMG E 53 that they could not find out what was wrong with it. I felt they could have given me a little better deal on I traded in in a 1 year old old AMG E 53 that they could not find out what was wrong with it. I felt they could have given me a little better deal on this AMD Gle 53 in light of the fact they could not fix my car More