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Mercedes-Benz of Delray

Delray Beach, FL

4.6
780 Reviews

1001 Linton Blvd

Delray Beach, FL

33444

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Showing 780 reviews

July 09, 2023

I purchased a GLC on May 27 with various protection plans. After reading the fine print, we decided cancel 3 of the 7 plans on June 12, within the 30 day return policy. The refund was to be applied t More

by bsimons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kavon Moradi, Raudel Rodriguez
Jul 12, 2023 -

Mercedes-Benz of Delray responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6095. We hope to hear from you.

Jul 12, 2023 -

bsimons responded

Is there a phone number/name to talk with the GM? Thank you for the response!!

July 07, 2023

Evon Dawkins is an awesome service advisor/manager at mercedes of delray. He treats all his customers with kindness and respect, he is also very professional in the way conducts business. Evon is the rea More

by kymtay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evon Dawkins
Jul 11, 2023 -

Mercedes-Benz of Delray responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 07, 2023

I had a steering wheel issue which made the car not drivable. Had to tow the car and leave it in front of gate. I got there the next morning and Shawn with Service was the best. He had the car worke More

by Heartfxr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Jul 11, 2023 -

Mercedes-Benz of Delray responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 04, 2023

This is my third vehicle that I purchased from MB Delray and I am as satisfied with it as with my previous purchases. Great Staff, professional attitudes, ethical customer relations and generally good feeli More

by PaulSab1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Manocchio
Jul 06, 2023 -

Mercedes-Benz of Delray responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 02, 2023

The service was good. Evon was efficient. However, the loaner car I received was very dirty. Make sure before you loan out a car, it’s clean and smells nice. More

by Jf463
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Evon
Jul 06, 2023 -

Mercedes-Benz of Delray responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 28, 2023

My service tech, Juan, was great. My vehicle was serviced quickly and efficiently with no issues. More

by Miranda
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 03, 2023 -

Mercedes-Benz of Delray responded

Hi Miranda, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 26, 2023

Kevin Suarez is an awesome service advisor. We have been bringing all of our vehicles to him for years More

by giavinbella
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Suarez
Jun 28, 2023 -

Mercedes-Benz of Delray responded

Hi Giavinbella, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Delray. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 26, 2023

Good communication. They did what they said they were going to do in the time discussed More

by Cristina.Griffee
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Micheal V
Jun 28, 2023 -

Mercedes-Benz of Delray responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2023

You do strive to be outstanding! A “random act of kindness” as my husband and I were purchasing our GLE began our experience. Now almost 3 years later, my husband has passed away. More

by lukelink1
Workmanship
Recommend Dealer
Yes
Employees Worked With
Shawn. And a manager way back then
Jun 27, 2023 -

Mercedes-Benz of Delray responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 23, 2023

I have worked with this dealership for five years and they are always very courteous and helpful. More

by Gbarlow2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Martinez
Jun 27, 2023 -

Mercedes-Benz of Delray responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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