Mercedes-Benz of Delray

I have a FABULOUS Assistant Service Advisor, Kevin Suarez. Kevin is personable, knowledgeable and competent. He advises me about what my car needs and keeps me posted about when the work will be compl Suarez. Kevin is personable, knowledgeable and competent. He advises me about what my car needs and keeps me posted about when the work will be completed More

Everyone is very nice and welcoming however service pricing just continues to go up and has become a bit tricky to continue routine maintenance at the dealership pricing just continues to go up and has become a bit tricky to continue routine maintenance at the dealership More

Thank you. Prompt service. Tim is honest and timely. Great job! Thank you Mercedes delray Prompt service. Tim is honest and timely. Great job! Thank you Mercedes delray More

I always have a positive experience with the service department and yesterday was no exception. David Rhys works with me and is very competent and professional. I do have one complaint about amenitie department and yesterday was no exception. David Rhys works with me and is very competent and professional. I do have one complaint about amenities offered if customer is waiting in lounge area. Other than offering free coffee, maybe water could be available as well. I had to buy water from a vending machine. This is a Mercedes dealership. Please consider the demographic you serve and be a little more accommodating, please. More

Salesperson and dealership gave me a fair price on the new vehicle and my trade without the normal multiple back and forths. They made the buying process easy. new vehicle and my trade without the normal multiple back and forths. They made the buying process easy. More

Brought my car in for an oil and filter change a week ago. The tech said he could not reset the service reminder and the computer needed an update. Left the dealership and all was working. Sunday when ge ago. The tech said he could not reset the service reminder and the computer needed an update. Left the dealership and all was working. Sunday when getting gas I could not reset the trip odometer. Brought the car in to the service department and they found the reset selection button was bad. They replaced it at no charge. (My car is no longer under warranty). The service department was great and stands by their repairs! More

Even though I paid a steep price for my 60,000 mile service, I can say that I felt being taken care of. Customer service and attention to detail are 2 of the great things I appreciate from Mercedes-Ben service, I can say that I felt being taken care of. Customer service and attention to detail are 2 of the great things I appreciate from Mercedes-Benz of Delray and specifically Kevin Suarez, who's been my rep since I first started servicing the car there. Car feels like brand new every time! I'll keep coming back! More

Evon is top notch, true gentleman & dedicator of his craft. Glad to work with him. craft. Glad to work with him. More

I really recommend Briana! She is great and super helpful! I'm really happy! Thank you Mercedes- Benz! She is great and super helpful! I'm really happy! Thank you Mercedes- Benz! More

Had a 10 30 am appointment was on time for a quick oil change and cabin filter change did not get out until 1 30 was waiting in the waiting area went to the service advisor at 1 30 said oh your car is re change and cabin filter change did not get out until 1 30 was waiting in the waiting area went to the service advisor at 1 30 said oh your car is ready why did he not come and tell me it was ready he knew I was waiting then it took an additional 15 minutes to have my car come back from the service area not happy with the time it took and lack of attention to customer service More