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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,292 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,292 reviews
March 04, 2024
We love Eric! !!!!!! He’s excellent!! Taking his time to review the cars we liked. My English is not very good, but he’s super patient, Explaining all the questions !!!!!! He’s excellent!! Taking his time to review the cars we liked. My English is not very good, but he’s super patient, Explaining all the questions I have slowly, and details. I’m ready to get my next car with him🥰 More
by Ruohan Zhao
February 07, 2024
Me encantó el trato y me resolvieron todas mis dudas . . salí feliz con mi coche nuevo .. amo mercedes Benz de culter bay they are the Best !!! ❤️❤️ Thank you Guys . salí feliz con mi coche nuevo .. amo mercedes Benz de culter bay they are the Best !!! ❤️❤️ Thank you Guys More
by jenniferlemus
January 30, 2024
Excellent and very professional service. I felt very comfortable and like family. I'd recommend it to anyone I know. I felt very comfortable and like family. I'd recommend it to anyone I know. More
by maritza.menendez
January 29, 2024
Excellent and professional service from the entire team and very important from Damian Rodriguez..5 stars. and very important from Damian Rodriguez..5 stars. More
by isaacJr
Employees Worked With
Other Employees :
Adrian Lee Sang, Carlos Vazquez
January 20, 2024
Orlando Bravo, the service consultant is very nice and gave me a great customer service. He is very professional and I got what I was looking for. gave me a great customer service. He is very professional and I got what I was looking for. More
by Efren
Employees Worked With
January 10, 2024
Muy profesional y atento muy buen vendedor cooperativo servicial honesto me sentí en familia con la atención que nos dio servicial honesto me sentí en familia con la atención que nos dio More
by miguelpena837
Employees Worked With
January 09, 2024
Erik was very considerate and helpful. He made this process so easy. I’m a first time EV buyer. Erik was very knowledgeable. That was very reassuring. He makes himself available to assist He made this process so easy. I’m a first time EV buyer. Erik was very knowledgeable. That was very reassuring. He makes himself available to assist you with any questions you have anytime. I definitely recommend Erik! More
by D Rolle
January 06, 2024
Mrs Delgado customer service was second to none, Because of her honesty and impeccable customer service, I decided to switch dealership after 30+ year, of her honesty and impeccable customer service, I decided to switch dealership after 30+ year, More
by jalovici
January 04, 2024
We have been working with Herbert Kanzki for many years but recently learned he no longer works for Mercedes Benz of Cutler Bay. We were received by a different service advisor, but the service experience but recently learned he no longer works for Mercedes Benz of Cutler Bay. We were received by a different service advisor, but the service experience was nothing like the one Herbert would provide. We will greatly miss him. Thank God Jonathan and Chris, from the repair shop department are still there. More
by Rblanvel
Employees Worked With
Other Employees :
Jonathan (head of all mechanics and Chris (foreman) , Herbert Kanzki
January 04, 2024
We love Eric! ! He has helped me, my sister, and my mother buying cars and we think he is great! Eric is extremely kind, informative, and helpful when it comes to d ! He has helped me, my sister, and my mother buying cars and we think he is great! Eric is extremely kind, informative, and helpful when it comes to doing business. We recommend Eric with our eyes closed! Just bought my second vehicle with him. More
by Emely Danett
