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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

4.9
2,239 Reviews
Located conveniently off the Turnpike at exit 11 in South Miami-Dade, Mercedes-Benz of Cutler is the second dealership of Ussery Automotive, a family-owned company that has been an important part of the community since 1953. As part of the Mercedes-Benz family, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, ability to have us pick and return your car when it's time for service, and a loaner vehicle should it be necessary.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,239 reviews

August 03, 2023

This is my fifth Mercedes I bought and Cutler Bay Mercedes, my second with Mr. Martinez what an amazing salesman, classy sharp and friendly. I feel his customer services mimics Mercedes in my eyes. More

by Valadez.art
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Mercedes-Benz of Cutler Bay responded

Mr. Valadez, Thank you so much for your wonderful review! We are thrilled that Mario had the opportunity to provide you with another perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

July 29, 2023

Great experience! Robert Garriga was our seller and we left very pleased with the service he gave us. More

by Monica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Garriga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Mercedes-Benz of Cutler Bay responded

Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Roberto, and it was a pleasure having you at the dealership. We appreciate your review! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

July 27, 2023

Eric treated us like family. Second car we purchase with him. He is very knowledgeable on all Mercedes benz products. Thank you Eric you truly are a quality person and really mad More

by Lumpierre16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review. We're happy to hear Eric and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

July 22, 2023

Excelente customer service . The best dealer in Miami . Jorge and Rene both . I will recommend you More

by loriediana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Caso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let us know if we can be of any more assistance! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

July 19, 2023

Excelente servicios, Mario resolvió todas nuestras dudas y nos brindo excelente servicio ! Lo recomiendo totalmente More

by adrianarmenti5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

July 15, 2023

Eric is a pleasure to work with. He is knowledgeable, courteous, and professional. He streamlined my purchase and was an absolute delight to meet and work with. He reflects the high More

by tylerbbenz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Mercedes-Benz of Cutler Bay responded

Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Eric, and it was a pleasure having you at the dealership. We appreciate your review! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

July 03, 2023

Amazing customer experience. She is very professional and extremely helpful! I would definitely recommend her. She is amazing. More

by Lhcristy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with our team and congratulations on your new vehicle! We're glad to hear we delivered such a great experience! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

July 01, 2023

5 STAR Service! ! Eric Kalias is a superior salesman. He's highly attentive, professional, and patient. From custom ordering my new car to days after I drove from t More

by SaFa72
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

Mercedes-Benz of Cutler Bay responded

It's fantastic to hear that Eric provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

June 26, 2023

Professional service and support provided in timely manner. Gold glove treatment from Mrs Delgado made the experience excellent More

by Ana
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

June 22, 2023

Siuperior salesman, great service. Great cars. Great follow up days later by ALBERTO MAGALLON. I highly recommend him for a salary raise. He exemplifies exce Lkence. Marti Greenberg More

by DRMARTYG
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Magallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Alberto can do to assist you, please do not hesitate to let us know. We are always happy to help! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

Jun 23, 2023 -

DRMARTYG responded

I WILL DEFINITELY CALL IF NEEDED. THANK YOU FOIR SUPERB SERVICE.

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