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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

4.9
2,239 Reviews
Located conveniently off the Turnpike at exit 11 in South Miami-Dade, Mercedes-Benz of Cutler is the second dealership of Ussery Automotive, a family-owned company that has been an important part of the community since 1953. As part of the Mercedes-Benz family, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, ability to have us pick and return your car when it's time for service, and a loaner vehicle should it be necessary.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,239 reviews

August 18, 2023

I, like many of you have bought LOTS of cars in my lifetime. But buying a car at the Mercedes Benz Cutler Bay dealership, with sales manager, Oliver, was like an out of body experience. The whole tran More

by Regina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review. We're happy to hear that Oliver and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 17, 2023

One of tthe best car purchase experiences I have ever had!! Luis got me to the right person, Eric he searched for the right vehicle and got us exactly what we were looking for. Rene and Oliver were outst More

by ddiaz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 13, 2023

Welcoming space very nicely maintained. The staff are professionals and friendly. Overall very accommodating and easy to work with them. More

by reybeltran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 09, 2023

Oliver truly exemplifies Mercedes Benz values. His approach was warm, friendly, and very attentive with myself and my family. His charismatic personality pays attention to detail. The reason we ke More

by Scarpone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your experience with us! We're happy to hear that Oliver consistently provides excellent service. We hope you enjoy your new vehicle! We truly appreciate your feedback and look forward to working with you in the future. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 05, 2023

Mario Martinez was extremely professionally and helpful in our car selection. I will recommend him to my family, friends, and coworkers interested in buying a Mercedes Benz! We are a very happy customer to More

by earl_reid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you so much, Mr. Reid, for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let us know if we can be of any more assistance! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 05, 2023

The professionalism, courtesy and attention to buyer needs are second to none ! Much gratitude to Oscar Yanes and his team -salesman Danny Kwock & Finance Consultant Albert Torres being top-notch. Each More

by Tcmv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Kwock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that Oscar and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 04, 2023

Outstanding customer service! I have been a customer for over 10 years. I would not go to any other place! More

by CARRIGANKRAMER16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ira Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to work with you and we thank you for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 04, 2023

Truly the best dealership in all of Miami. From the service as soon as you walk in to the purchase of the vehicle the process is very smooth. We loved the service here so much we have gotten 3 More

by Scarpone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2023 -

Mercedes-Benz of Cutler Bay responded

Congratulations on your new vehicle! We are so glad that Eric had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 04, 2023

I have been a customer for over 10 years. I would not go to any other place. My service department is amazing. Damian and Charlie Rodriguez always outstanding! They provide the best servi More

by CARRIGANKRAMER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ira Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

CARRIGANKRAMER16 responded

Thank you Mercedes Benz of Cutler Bay!

Aug 07, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

August 04, 2023

I would not go to any other dealership. This time Eric Kalish assisted me with the purchase of my vehicle. He provided me with professional and outstanding customer service. He guided me th More

by CARRIGANKRAMER16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

CARRIGANKRAMER16 responded

Thank you Mercedes Benz of Cutler Bay

Aug 05, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay. Your feedback and rating mean a lot to us. We're glad Eric was able to help, and we hope to see you again! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

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