Mercedes-Benz of Columbus - Service Center

Among the many reasons that bring me back to Mercedes-Benz of Columbus is the consistency in great, friendly service and the person that makes it all happen, Rachelle Pennington. We are always c Mercedes-Benz of Columbus is the consistency in great, friendly service and the person that makes it all happen, Rachelle Pennington. We are always confident and her knowledge and efficiency letting us know what is needed and what is not needed. She has earned out trust and confidence and we will not take our car anywhere else for service. More

Always excellent service and Rachelle is definitely five star in every aspect that is for sure. star in every aspect that is for sure. More

Great customer service, very knowledgeable and friendly stall always willing to go the extra mile. stall always willing to go the extra mile. More

Great by the service department. Love my Service Advisor Rachelle Pennington. Can’t buy a vehicle here they do great work on my S-Class 580 Love my Service Advisor Rachelle Pennington. Can’t buy a vehicle here they do great work on my S-Class 580 More

Scheduled an appointment on November 5 to drop the van off on the 27th dropped it off on the 27th supposed to pick it up on the 29th only to find out no one ever ordered my tires and had them there so the off on the 27th dropped it off on the 27th supposed to pick it up on the 29th only to find out no one ever ordered my tires and had them there so they could do the job Had to pick up my van on Saturday with no tires and brakes done More

They were able to get me in quickly and the actual service was quick, too! service was quick, too! More

LAUREN PROVIDED OUTSTANDING SERVICES; She deserves more than a five star. To receive such great services in this era is so refreshing. I am and will continue to be a returning customer!! Thank you All. than a five star. To receive such great services in this era is so refreshing. I am and will continue to be a returning customer!! Thank you All. More

Lauren was excellent. She kept me informed throughout the process of getting repairs approved through service contract. Car was ready earlier than expected. She kept me informed throughout the process of getting repairs approved through service contract. Car was ready earlier than expected. More

The best thing at Mercedes Benz of Columbus is the Service Advisor Rachelle Pennington, she’s great. Service Advisor Rachelle Pennington, she’s great. More

I have not had such great customer service in over 10 years. Mercedes-Benz of Columbus definitely sets the Bar High for others to compete. Ms. Lauren, above and beyond. Great asset to her employer. It's years. Mercedes-Benz of Columbus definitely sets the Bar High for others to compete. Ms. Lauren, above and beyond. Great asset to her employer. It's worth my 90 minute drive. Thank you for taking good care of my C300 More