Mercedes-Benz of Columbus - Service Center

Outstanding customer service; the best I have experienced throughout my military travels across the country. I feel like family whenever I walk thru those doors. throughout my military travels across the country. I feel like family whenever I walk thru those doors. More

Answered all my questions and vehicle was serviced in timely manner. Was able to get a loaner which was nice timely manner. Was able to get a loaner which was nice More

Very pleased with the customer service here at this dealership and in the service department! dealership and in the service department! More

Always a great experience with Haley and the service team at Mercedes in Columbus Georgia. I look forward to coming in every time. My vehicle receives top-notch service and I receive excellent customer care! at Mercedes in Columbus Georgia. I look forward to coming in every time. My vehicle receives top-notch service and I receive excellent customer care! I have also observed Hayley and her staff treats all the customers with the same friendly and attentive plus knowledgeable service no matter how busy they stay. Thank you! More

Rachelle is excellent at her job! She was professional, knowledgeable, and kept me updated throughout the process. The work was completed quickly and thoroughly, and I felt confident She was professional, knowledgeable, and kept me updated throughout the process. The work was completed quickly and thoroughly, and I felt confident my car was in good hands. Highly recommend! More

Rachelle Pennington was very pleasant, professional, competent, and helpful — from scheduling our appointment and loaner to keeping us informed regarding repair status. MB of Columbus clearly prioriti competent, and helpful — from scheduling our appointment and loaner to keeping us informed regarding repair status. MB of Columbus clearly prioritizes service team performance and customer satisfaction. More

Everyone is always so helpful and knowledgeable. Rachelle keeps us up to date and lets us know of any problems. Rachelle keeps us up to date and lets us know of any problems. More

Very good service , no complaints completely satisfied with the service received,thank very much for everything.See u soon!! with the service received,thank very much for everything.See u soon!! More

I always receive excellent customer service every time I go into the Mercedes of Columbus. The staff is so amazing. go into the Mercedes of Columbus. The staff is so amazing. More

Excellent service and very competent customer facing Associates. I would definitely recommend this dealership! Thank you! Associates. I would definitely recommend this dealership! Thank you! More