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Mercedes-Benz of Columbus

Columbus, GA

Overview
Employees
Reviews
Vehicles
4.7
1,530 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,530 reviews

February 29, 2024

Great service. Attention to details. The people are courteous and know what’ to do . Great! More

by ishadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gilbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : C4 analytics
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February 27, 2024

Evelyn was awesome. She kept me informed on all steps of ordering the car and updated on its progress. She is very easy to work with and extremely competent. Usually ca More

by susan1ken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 26, 2024

Service performed as promised and when promised. Phone call from Rachelle for both status and completion of work More

by Davidpassman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Mercedes-Benz of Columbus responded

Thank you for taking the time to share your positive experience with us, Davidpassman3! We're delighted to hear that the service was performed as promised and within the expected timeframe. We appreciate your trust in our team and will pass along your compliments to Rachelle!

February 25, 2024

Fast and pleasant service. Lauren was very helpful. Arrived in time and helped quickly, finished and everything worked well. More

by Sbakernp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Mercedes-Benz of Columbus responded

Thank you for sharing your feedback, Sbakernp! We look forward to assisting you again in the future!

February 24, 2024

The people at the store are professional and very friendly. I will send them a lot of business. More

by REZEKIEL2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Mercedes-Benz of Columbus responded

REZEKIEL2007, thank you so much for your feedback! We appreciate the kind words and will be sure to let Malcolm and Lauren know. We look forward to working with you again in the future!

February 23, 2024

Everyone was very professional and personable. An accurate quote was presented that outlined work that needed to be considered, making it easy to choose what would be done. Rachelle was very hel More

by rock.stein65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Mercedes-Benz of Columbus responded

Thank you for taking the time to share your positive experience, rock.stein65! We're delighted to hear that everyone was professional and personable, and that you found the quote accurate and transparent. Rachelle and Rene Garcia appreciate your kind words. If you have any more questions or need further assistance in the future, feel free to reach out. We look forward to serving you again.

February 22, 2024

Excellent service and very professional. Their service is fast and they clean your vehicle. Awesome!! More

by DONALD6262002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Mercedes-Benz of Columbus responded

DONALD6262002, thank you for your kind words! Our commitment to fast and thorough service, along with cleaning your vehicle, is a top priority. We appreciate your feedback and look forward to providing you with awesome service in the future.

February 22, 2024

Rachelle always makes us feel like special customers! Her attitude and product knowledge are both superior. More

by rfowler1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Mercedes-Benz of Columbus responded

Thank you for your wonderful feedback, rfowler1106! Making customers feel special is a priority for us, and we appreciate your recognition of Rachelle's positive attitude and product knowledge. If you ever have more questions or need assistance, please don't hesitate to reach out. We look forward to serving you again.

February 21, 2024

Plesant experience and the communication along the way was excellent. I would consider this dealership should I consider purchasing another vehicle. More

by mark.hudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Mercedes-Benz of Columbus responded

Thank you for sharing your positive experience with us, mark.hudson! We're pleased to hear that you found your experience pleasant and that our communication met your expectations. We would be honored to assist you in the future should you consider purchasing another vehicle. If you have any questions or need further assistance, please feel free to reach out. We appreciate your feedback and look forward to serving you again.

February 21, 2024

I will recommend others in using this dealership and to request Malcolm Walker. The dealership along with Mr Walker made my experience a great one. More

by f1brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Mercedes-Benz of Columbus responded

Thank you for your recommendation, f1brown! We appreciate your trust and are thrilled to hear that your experience with our dealership, particularly with Mr. Malcolm Waller, was a great one. If you or anyone you know has any automotive needs, we look forward to providing the same excellent service. Feel free to reach out if there's anything else we can assist you with.

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