Mercedes-Benz of Columbus

Excellent service. All of my needs are met and I am satisfied. Everything is taken care of. All of my needs are met and I am satisfied. Everything is taken care of. More

I recently had my vehicle serviced at Mercedes-Benz of Columbus and had an excellent experience. I especially appreciated being able to schedule service on a Saturday morning. I dropped off my vehicle, we Columbus and had an excellent experience. I especially appreciated being able to schedule service on a Saturday morning. I dropped off my vehicle, went to the gym for my workout, and returned to find everything completed and ready as promised. The entire team was professional, courteous, and efficient throughout the process. The service was completed thoroughly, and the communication was excellent. It’s refreshing to work with a dealership that values both customer convenience and quality service. I would highly recommend Mercedes-Benz of Columbus to anyone looking for a professional and customer-focused service experience. DonC More

Everything I said in my previous evaluation still stands from yesterday 06/05/26. Excellent work by all concerned. from yesterday 06/05/26. Excellent work by all concerned. More

One of the best car buying experiences has been with Tyler Poole. From beginning until the end of the deal I felt heard. My buying process was handled with 5 star customer service. Quickly and efficient Tyler Poole. From beginning until the end of the deal I felt heard. My buying process was handled with 5 star customer service. Quickly and efficiently Tyler and Zarome are definitely a team that delivers and not to mention the service department they also rocks! More

The Mercedes dealership is clean and tidy, but nothing extraordinary or impressive. It’s just plain, unremarkable. The other dealerships offer a vast selection of snacks, including coffee, popcorn, and wa extraordinary or impressive. It’s just plain, unremarkable. The other dealerships offer a vast selection of snacks, including coffee, popcorn, and water bottles. But at Mercedes there's only a single Keurig machine, tiny water bottles, but that’s about it. The service this time was not as good as before. More

The service department is spot on! Robert and the Service Manager worked diligently to get our car fixed before we left on vacation. There was continuous communication between them and Robert and the Service Manager worked diligently to get our car fixed before we left on vacation. There was continuous communication between them and us. More

Mercedes-Benz of Columbus is a top-notch customer-friendly and extremely credible dealership. They are service oriented and equally professional. customer-friendly and extremely credible dealership. They are service oriented and equally professional. More

The dealership is convenient and the staff is professional and friendly. They could do better communicating, when jobs are complete and if you waiting for your car to be deliver, communicate the professional and friendly. They could do better communicating, when jobs are complete and if you waiting for your car to be deliver, communicate the timeline more effectively. More

Friendly employees, clean environment. Not sure what else to say that would take up eleven more words.... nevermind, there it goes. Not sure what else to say that would take up eleven more words.... nevermind, there it goes. More

Excellent customer service very professional. Kept updated on status of vehicle. Excellent staff throughout dealership Kept updated on status of vehicle. Excellent staff throughout dealership More