Back

Mercedes-Benz of Columbus

Columbus, GA

4.8
1,708 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
Contact Dealership

7470 Veterans Parkway

Columbus, GA

31909

Directions

By Type

Showing 1,708 reviews

April 10, 2026

Having a ruptured heater hose is bad. MBof C was so helpful : supplying shuttle service, a loaned Vehicle and ultimately a nicely repaired automobile. More

by RICKSPITZMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Goodroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us. We're glad to hear that our team at Mercedes-Benz of Columbus was able to assist you with shuttle service, a loaner vehicle, and a successful repair of your automobile. We appreciate your trust in us and look forward to serving you again in the future!

April 10, 2026

Rachelle did a fantastic job keeping me updated on the repairs and making sure my vehicle didn’t need any additional maintenance. More

by erbie crowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Mercedes-Benz of Columbus responded

Thank you for the kind words about Rachelle! We're glad to hear she did a fantastic job keeping you updated and ensuring your vehicle's needs were met. We appreciate your feedback and look forward to serving you again in the future!

April 09, 2026

All of the staff are courteous and anticipate needs. I enjoy visiting the dealership. Everyone there is great! More

by allisonmiller531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that our staff was able to anticipate your needs and make your visit enjoyable. We appreciate you choosing us and look forward to the opportunity to help in the future!

April 07, 2026

Always there for you and the best costumer service i ever had. Great follow up. More

by TYLERTREMAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Goodroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We appreciate your feedback and look forward to serving you again in the future!

April 07, 2026

This is the 4th maintenance appointment with this dealership and Rachelle as my POC. Honestly, the reason I feel important, taken care of and given a straight answer to any of my maintenance question More

by Lito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that Rachelle has consistently provided you with excellent service and made you feel valued. She is indeed a tremendous asset to our team. We appreciate your kind words and look forward to serving you again in the future!

April 07, 2026

I received the fast and efficient service that I always receive and trust when I have an emergency More

by kmearley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

Mercedes-Benz of Columbus responded

Thank you for your feedback! We're glad to hear that you consistently receive fast and efficient service, especially during emergencies. Your trust is important to us, and we look forward to continuing to meet your expectations in the future.

April 01, 2026

Tyler was very helpful, patient with all our questions, and very friendly. He was also very knowledgeable about the car and explained things very well. More

by SABREEDEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zarome Lakey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear that Tyler was helpful, patient, and knowledgeable during your visit. We appreciate you choosing us and look forward to the opportunity to assist you again in the future!

March 31, 2026

They worked very hard to accommodate my schedule and did a great job servicing my vehicle. More

by jeroberts99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Goodroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that our team was able to accommodate your schedule and provide great service for your vehicle. We appreciate your business and look forward to serving you again in the future!

March 31, 2026

I had a great experience getting my car serviced and will return for next service. More

by HILLPAM40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Connor
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

Mercedes-Benz of Columbus responded

Thank you for the great feedback! We're delighted to hear that you had a great experience getting your car serviced. We look forward to welcoming you back for your next service!

March 31, 2026

I give the service department a good review, the service manager Robert was amazing, he is a very knowledgeable and helpful person in explaining how the service is handled, Robert went beyond helping me out More

by Barbaraowens2020
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

Mercedes-Benz of Columbus responded

Thank you for the wonderful review! We're thrilled to hear that Robert provided exceptional service and went above and beyond to assist you with your vehicle. We appreciate your recommendation and look forward to serving you and other Mercedes-Benz owners in the future!