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Mercedes-Benz of Columbus
Columbus, GA
1,530 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,530 reviews
August 03, 2024
Excellent customer service in a consistent basis! Professional, knowledgeable and welcoming staff! Very SATISFIED customer! Professional, knowledgeable and welcoming staff! Very SATISFIED customer! More
by shebreakaclyde
Verified CustomerEmployees Worked With
Other Employees :
Jason was AWESOME assisting and easy to communicate with
August 02, 2024
Good service but Mercedes Benz shipped the wrong part. Now I have to go back for a 3rd time.It is over 200 miles round trip. Now I have to go back for a 3rd time.It is over 200 miles round trip. More
by gm61962
Employees Worked With
August 02, 2024
Everyone there went beyond what I expected. My 2004 c230 broke down on 4th of July when everyone else was closed for the whole weekend. They even took me to get the starter which they did not h My 2004 c230 broke down on 4th of July when everyone else was closed for the whole weekend. They even took me to get the starter which they did not have in stock. You guys saved our vacation visiting our son in the Army. More
by rafagin
Employees Worked With
August 02, 2024
Your service staff does a wonderful job. They are very knowledgeable and helpful.. I believe they help customers want to buy Mercedes again. They are very knowledgeable and helpful.. I believe they help customers want to buy Mercedes again. More
by JLUCAS9
August 02, 2024
Awesome customer service, great experience from beginning to end. Haley was very patient and answered all my questions to end. Haley was very patient and answered all my questions More
by lalford51
Employees Worked With
August 02, 2024
Very helpful, patience kind very knowledgeable of the situation, went out of the way to assist me with the situation situation, went out of the way to assist me with the situation More
by alfred.carr
August 02, 2024
Always top notch service and attention to detail. Courteous and attentive service writers. Never disappoints. Courteous and attentive service writers. Never disappoints. More
by p.bray
August 02, 2024
Very professional and friendly people, and they seemed genuinely interested in resolving any issues I had. genuinely interested in resolving any issues I had. More
by Andy
August 02, 2024
Excellent customer service from the time I walked into the business. Very friendly and helpful. the business. Very friendly and helpful. More
by clintonpowell8771
Employees Worked With
August 02, 2024
Lauren has always been helpful. She and other employees are courteous and friendly to me and other customers. She and other employees are courteous and friendly to me and other customers. More
by JACKIE.RIDDLE
Employees Worked With
