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Mercedes-Benz of Columbus
Columbus, GA
1,530 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,530 reviews
August 23, 2024
Lauren always communicates clearly what is happening with our cars. She’s always taken great care of us!! our cars. She’s always taken great care of us!! More
by kendrickparty
Verified Customer
August 21, 2024
The customer set was very friendly and the job was done in a timely manner in a timely manner More
by heatherymiller
Employees Worked With
August 20, 2024
Good experience overall. The only improvement I would suggest is having power receptacles near a table that customers can use to do work while waiting The only improvement I would suggest is having power receptacles near a table that customers can use to do work while waiting More
by dcbon1
Employees Worked With
August 19, 2024
Very professional. Excellent service. Friendly. Timely. I couldn’t be happier with my experience there. Excellent service. Friendly. Timely. I couldn’t be happier with my experience there. More
by carloswise06
Employees Worked With
August 18, 2024
Lauren is a great advisor, and she listens to the concerns of the customer. I’d definitely recommend working with her concerns of the customer. I’d definitely recommend working with her More
by Bahaa Mohamed
Employees Worked With
August 18, 2024
Any time I need to take my car in for any service- planned or unplanned- Mercedes in Columbus is super fast, friendly, and efficient. Best service I have ever had with any car planned or unplanned- Mercedes in Columbus is super fast, friendly, and efficient. Best service I have ever had with any car More
by STACPIA
August 18, 2024
Mercedes-Benz of Columbus is AMAZING! Thank you all for your unbelievable service & client experience!! Thank you all for your unbelievable service & client experience!! More
by catherinecjones
August 17, 2024
Mercedes of Columbus is an excellent facility to get your vehicle serviced. Haley has excellent customer service. It was truly a pleasure working with her. She is very patient and she actually listens to wh vehicle serviced. Haley has excellent customer service. It was truly a pleasure working with her. She is very patient and she actually listens to what the customer is saying. She goes above and beyond to make sure she thoroughly documents every concern a customer may have. More
by ronnettasal
Employees Worked With
Other Employees :
The lady who works at the desk in the front of the store. She assist and direct customers. I believe she answers the phone also. I wish I could remember her name, she is absolutely amazing. She is always so helpful and very informative.
August 17, 2024
Haley was the best! First time using you all and no doubt, YOU all will be my place to care for my beautiful roadster! Thank you!! First time using you all and no doubt, YOU all will be my place to care for my beautiful roadster! Thank you!! More
by melanie17
Employees Worked With
August 17, 2024
Very good! Everyone was friendly and the wait wasn’t long. The waiting lounge was comfortable. Everyone was friendly and the wait wasn’t long. The waiting lounge was comfortable. More
by roshbiv
