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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
765 Reviews

765 Reviews of Mercedes-Benz of Boston - Service Center

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July 31, 2024

They gave special care to our classic S class Mercedes that now runs like a much younger car! More

by Mrscatbryan
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Mercedes-Benz of Boston responded

We're happy to hear it! Thank you for choosing Mercedes-Benz of Boston!

July 31, 2024

The reception was great and the service was impeccable. This was the first time I dealt with Herb Chambers dealership of Boston and it was a pleasant surprise. I was impressed of the professionalism displa More

by Ldesir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ramsingh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ramsingh
Aug 02, 2024 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your review! Welcome to the Mercedes-Benz of Boston family! We look forward to working with you again!

July 29, 2024

I enjoy my ride into Herb Chambers in Somerville For service. Here are some good reasons. Drive in Adelson receives you and welcomes you in. Offers you coffee or water. Meanwhile I get a cop of coffee s More

by bossafernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Mercedes-Benz of Boston responded

We're delighted to hear you had such a positive experience with our team at Mercedes-Benz of Boston! It's great that Adelson and Patrick made your visit enjoyable and informative. Thanks for sharing your feedback, we look forward to serving you again!

July 26, 2024

Jimmy is the best, always on top of things and they all are so personable, All the women at check out desk terrific More

by jazzyjeff1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mercedes-Benz of Boston responded

We're delighted to hear that Jimmy and the team at Mercedes-Benz of Boston always provide you with such excellent service! Thanks for sharing your positive feedback and we'll see you next time!

July 26, 2024

Side view mirror replaced - great job - a lot over priced but it’s Mercedes - Thanks More

by Nirjhar Chatterjee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mercedes-Benz of Boston responded

We're glad you had such a positive visit, Nirjhar! We look forward to seeing you again! Thank you! - Mercedes-Benz of Boston

July 26, 2024

Great service: courteous and knowledgeable staff They stay in contact with the customer throughout the process with information and details. More

by Elsanunez172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mercedes-Benz of Boston responded

Elsa, thank you for highlighting the excellent service and communication from our team at Mercedes-Benz of Boston. We appreciate your feedback!

July 25, 2024

Michael Robinson always does a great job of taking care of my vehicle and myself. He keeps me well informed of the progress of my vehicle's repairs. I take all of my Mercedes for repairs and service at t More

by wmanfra03
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience! We're delighted to hear that Michael consistently provides excellent service at Mercedes-Benz of Boston. Your trust in our Somerville location means a lot to us, and we look forward to continuing to take care of your vehicles!

July 25, 2024

Mike is a very good guy and always helps me whenever and with whatever I need. More

by Silvafamily139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mercedes-Benz of Boston responded

Thank you for being a loyal Mercedes-Benz of Boston customer! We look forward to many more five-star visits in the future!

July 25, 2024

Always a great experience with Mercedes-Benz of Boston. I have been enjoying their service since 2009. From the sales persons to the service department, including the valet service, and the rental/loaner d More

by Adriano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mercedes-Benz of Boston responded

Adriano, we're delighted to hear that you've had consistently great experiences with us at Mercedes-Benz of Boston since 2009. Patrick and the rest of our team appreciate your kind words and continued support!

July 25, 2024

I always bring my car here. They are great keep me updated on real time with what is happening and potential costs. I trust them to be honest and not up sell me when I bring my More

by assents-acts.0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mercedes-Benz of Boston responded

Thank you for your continued trust in Mercedes-Benz of Boston! We're glad to hear that our team keeps you well-informed and provides honest service. We appreciate your loyalty!

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