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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
768 Reviews

768 Reviews of Mercedes-Benz of Boston - Service Center

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August 14, 2021

Best service of any dealer ever. Albert is extraordinary. Whole process was great More

by jman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Mercedes-Benz of Boston responded

We're glad to hear Albert has made your experience worthy of a five-star rating! Thank you for being part of the Mercedes-Benz of Boston family!

August 12, 2021

I have been using this dealership since 2004. The vehicle bought back then is still in an excellent condition, although there have been challenges in many years. However, the dealership has always been tryin More

by Balanstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Mercedes-Benz of Boston responded

Thank you for the kind words about our team, as well as your loyal business! We're honored that we have the opportunity to help take care of your vehicle and appreciate all of your support over the years. Thanks for being a valued Mercedes-Benz of Boston customer and we'll see you at your next visit!

August 11, 2021

Mercedes-Benz of Boston has the most professional service department I’ve ever dealt with - including especially Albert Barisha. Performance has been flawless. That’s the key for me. More

by Mcpentz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Mercedes-Benz of Boston responded

Thank you for your awesome five-star rating! We're glad to hear Albert and the Mercedes-Benz of Boston team made this such a positive visit! We look forward to seeing you at your next service appointment!

August 11, 2021

Great service. Went above and beyond. Everyone who helped me was professional and courteous. They treated me like an important customer even though I was there for a small service. More

by Richard Cheese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vo
Aug 12, 2021 -

Mercedes-Benz of Boston responded

Thank you so much, Richard! We appreciate you taking the time to leave the Mercedes-Benz of Boston team your five-star review! We look forward to seeing you at your next appointment!

August 06, 2021

Albert in the Service Department is the absolute BEST to deal with and provides service unlike anything I have ever received in my 50+ years of owning a car. He is an incredible asset to the Herb Chambers M More

by normang212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Mercedes-Benz of Boston responded

We're so happy to hear this! Albert is indeed an incredible asset to our team and we definitely consider ourselves lucky to have him. Thank you for being a Mercedes-Benz of Boston customer. We appreciate your support and look forward to your next visit!

August 05, 2021

Personable and efficient service, They always make it easy and convenient for me. I would not go anywhere else. Thank you Albert and Julio!! More

by Virginia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Carvajal
Aug 06, 2021 -

Mercedes-Benz of Boston responded

We're so happy to hear we could make this a five-star experience for you, Virginia! Thanks so much for leaving Albert and Julio your great review!

August 05, 2021

. Best place to get your car serviced and the people are very friendly I would recommend this for everyone! Always get all my service done right! More

by Tomzmelrose
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Mercedes-Benz of Boston responded

Reviews like this one make our day! Thanks from the Mercedes-Benz of Boston team!

August 04, 2021

Michael service rep was great did work and got car serviced quickly on time More

by Galluzzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Mercedes-Benz of Boston responded

We're so glad Michael could provide five-star care while you had your vehicle serviced here at Mercedes-Benz of Boston! Thank you for the great review and continued support!

August 01, 2021

Jimmy, who is at the head of the service team, and that Jimmy, who is at the head of the service team, and that includes the whole service team, are very compliant, very efficient and responsive to all you More

by nevillelkaplan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drvers
Aug 02, 2021 -

Mercedes-Benz of Boston responded

We couldn't ask for a better review of Jimmy and the Mercedes-Benz of Boston service team! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future! Take care!

August 01, 2021

Everyone was so efficient. And extremely friendly and helpful. It must be a good place to work. I had to get a loaner with no problems More

by Peyton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scneider
Aug 02, 2021 -

Mercedes-Benz of Boston responded

We are honored to receive your support, Peyton. Thank you! - Mercedes-Benz of Boston Team

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