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Mercedes-Benz of Boston - Service Center
Somerville, MA
813 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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813 Reviews of Mercedes-Benz of Boston - Service Center
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November 13, 2021
They were prompt. They delivered and did not try to up charge for unnecessary items! charge for unnecessary items! More
by Capella
Employees Worked With
November 11, 2021
Outstanding customer service along with a courtesy vehicle dropping me off at the boat so I can take it home. The recall item was fixed and the engine light was fixed staff Erica was very courteous vehicle dropping me off at the boat so I can take it home. The recall item was fixed and the engine light was fixed staff Erica was very courteous and very nice. I have driven Mercedes-Benz for the past 40 years I’m always happy when I go to Boston and this dealership. More
by Gail.hall
Employees Worked With
November 11, 2021
Support staff at Mercedes Chambers is excellent very responsive the survey however is a pain in the neck responsive the survey however is a pain in the neck More
by Frank
Employees Worked With
November 07, 2021
I came on a Saturday, they are very busy, Patrick helped me on coordinating my service B for my GLS 450. They did an excellent job! I will be back for my other services. me on coordinating my service B for my GLS 450. They did an excellent job! I will be back for my other services. More
by Jenny
Employees Worked With
November 06, 2021
The adviser is very helpful and kind they understand my need and get a loaner to go to work. need and get a loaner to go to work. More
by Joerodney64
Employees Worked With
November 06, 2021
Very organized, knew my car and details, on time, checked everything, great job, efficient. Friendly. Excellent in all ways! everything, great job, efficient. Friendly. Excellent in all ways! More
by Deborah.hollenberg
Employees Worked With
Other Employees :
Michael Vo
November 05, 2021
I have been their customer for 6 years and 4 cars old. I have always been completely satisfied with their service quality, promptness and essential communication (no spams). have always been completely satisfied with their service quality, promptness and essential communication (no spams). More
by Sohang
Employees Worked With
November 04, 2021
Good service and efficiency at the work performance. Good communication I felt thrilled with the service communication I felt thrilled with the service More
by Amauriscruz2327
Employees Worked With
November 02, 2021
Very helpful delivery of loaner to our home, picking up our car, servicing it and returning to us and recovering loaner. Polite folks. our car, servicing it and returning to us and recovering loaner. Polite folks. More
by adynner
October 31, 2021
The service department at Mercedes Benz of Boston is highly competent, efficient, and courteous. The staff communicates well. highly competent, efficient, and courteous. The staff communicates well. More
by ebenz
