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Mercedes-Benz of Boston - Service Center
Somerville, MA
813 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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813 Reviews of Mercedes-Benz of Boston - Service Center
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January 12, 2022
Very professional. Kept me informed of all work needed to my vehicle and made sure it was ready at the time promised. my vehicle and made sure it was ready at the time promised. More
by dennisbynum64
Employees Worked With
January 07, 2022
Top notch service. Kudos to Jimmy especially. Very professional from the moment you drive into the garage. Car comes back cleaned and all work that was promised completed. I never have any trepidation professional from the moment you drive into the garage. Car comes back cleaned and all work that was promised completed. I never have any trepidation’s bringing my vehicle in for service. More
by richansara
Employees Worked With
Other Employees :
Sharon and Shannon in the cashier department also a pleasure
January 04, 2022
The service was easy to make appointment and very prompt. They did what I requested and my car looks great. They did what I requested and my car looks great. More
by powerskni
Employees Worked With
January 03, 2022
Always an easy process when I bring my car in, either with or without an appointment. Albert is always very helpful an attentive to both mine abs my car’s needs. with or without an appointment. Albert is always very helpful an attentive to both mine abs my car’s needs. More
by Joe B
Employees Worked With
December 28, 2021
Jimmy and the dealership did an incredible job helping us out with a tricky tire change on a CLS AMG (blowout the day after Xmas). Even though we live in Connecticut they took us in on emergency basis and go out with a tricky tire change on a CLS AMG (blowout the day after Xmas). Even though we live in Connecticut they took us in on emergency basis and got a new tire on so that we could continue down to home. I envy the folks in Boston for whom this is a home dealership! More
by tconradmo
Employees Worked With
December 28, 2021
Yesterday is my annual service and Michael T is my service advisor. He is really nice and helpful. He change the battery from my key and listened me very carefully. I really enjoy this service at Merc service advisor. He is really nice and helpful. He change the battery from my key and listened me very carefully. I really enjoy this service at Mercedes Benz of Boston. More
by Janaina
Employees Worked With
Micheal T
December 24, 2021
Service was excellent! They were able to fix the small issue with my c63s and provided with a amg loaner in the meantime. I will come back to do my next service ! issue with my c63s and provided with a amg loaner in the meantime. I will come back to do my next service ! More
by Luisortiz
Employees Worked With
December 23, 2021
Great communication, fast shuttle arrangement, the car was cleaned inside and outside very well after the services. was cleaned inside and outside very well after the services. More
by David
Employees Worked With
December 22, 2021
Albert is great to work with, knowledgeable responsive and very professional. Wonderful dealership… both sales and service! and very professional. Wonderful dealership… both sales and service! More
by Annahdesouza
December 21, 2021
Fantastic service - enjoyed the professional and genuine assistance from Michael Vo. He’s a joy to work with. We tried to ask for Michael when we go for our car service . He always makes sure everything is assistance from Michael Vo. He’s a joy to work with. We tried to ask for Michael when we go for our car service . He always makes sure everything is done correctly and we are being accommodated to the best possible. Thank you for a superb service. We highly and strongly recommend. More
by Tamie.duong
Employees Worked With
Michael Vo
