Back

Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
768 Reviews

768 Reviews of Mercedes-Benz of Boston - Service Center

Sort by
October 21, 2021

Great service as always. I often tell friends about how good Albert and his team are. More

by jman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Mercedes-Benz of Boston responded

We are so happy to hear that you had such a great time working with Albert and the team at Mercedes-Benz of Boston! Thank you so much!

October 17, 2021

Patrick is courteous, competent, thoughtful, and thorough. He is very pleasant to deal with. The dealership’s general customer service is excellent beginning when you drive up to when you pay your More

by charlotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Carvajal
Oct 19, 2021 -

Mercedes-Benz of Boston responded

Thank you so much for your kind feedback! We're glad to have you as a Mercedes-Benz of Boston customer and we look forward to seeing you again next time!

October 11, 2021

Excellent welcome excellent service and excellent customer satisfaction good job professional team to work with More

by Rachid-bozo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed
Oct 12, 2021 -

Mercedes-Benz of Boston responded

Thank you for leaving the Mercedes-Benz of Boston team your awesome five-star rating and review! We are glad we could make this a positive experience for you!

Oct 12, 2021 -

Rachid-bozo responded

Five stars for a professional business

Oct 12, 2021 -

Rachid-bozo responded

N/a

Oct 12, 2021 -

Rachid-bozo responded

Excellent

October 07, 2021

Jeff Davis is the best! His team always treat me like I’m the only customer. I Wouldn’t buy a car anywhere else, but a HC dealership! More

by Robedgar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Mercedes-Benz of Boston responded

Thank you for your loyalty! Jeff and our team appreciate your 5-stars, and look forward to seeing you next time at Mercedes-Benz of Boston!

October 07, 2021

Professional,knowledgeable and friendly. I visit Mercedes Benz of Boston and it’s a very good experience every time. More

by will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Carvajal
Oct 08, 2021 -

Mercedes-Benz of Boston responded

Thank you so much, Will! We're honored to have you as a Mercedes-Benz of Boston customer and look forward to seeing you at your next visit!

October 06, 2021

Patrick was incredible and so easy to work with. He was so on top of my service More

by Pamlederer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Mercedes-Benz of Boston responded

Thank you for the great review! We're glad to hear that Patrick took great care of you during your visit and we hope to see you again next time here at Mercedes-Benz of Boston!

October 06, 2021

I needed to get car in and planned to stay while work done but had developed very uncomfortable injury. Patrick processed vehicle in quickly the arranged transport to my home. Work all completed by end o More

by Sjricci
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Mercedes-Benz of Boston responded

We're so happy to hear Patrick and the Mercedes-Benz of Boston team gave you a five-star experience! Thank you for coming to see us!

October 05, 2021

All of the personnel and service are first rate. For example, Jimmy in the service department and Rob Tinkham in sales are extremely capable and knowledgeable as well as being extremely nice people. More

by Jbr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Jbr responded

All of the personnel and service are first rate. For example, Jimmy Maniatis in the service department and Rob Tinkham in sales are extremely capable and knowledgeable as well as being extremely nice people.

Oct 06, 2021 -

Mercedes-Benz of Boston responded

This review makes our day! Thank you so much for taking the time to leave us your positive feedback! - Mercedes-Benz of Boston

October 03, 2021

They have always repaired my vehicle promptly and kept me advised of it's progress. The loaner car program has always been a benefit to me. More

by wmanfra03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Mercedes-Benz of Boston responded

We appreciate your kind review! Thank you for trusting Mercedes-Benz of Boston with your vehicle and we'll see you next time!

September 30, 2021

Jimmy is always so easy to work with so responsive! Great demeanor pleasant and professional. More

by KMSMBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Mercedes-Benz of Boston responded

Thank you for the wonderful feedback - Jimmy will be so happy to hear it! All of us here at Mercedes-Benz of Boston are grateful for your business and we look forward to your next visit with us!

...
61
...