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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
813 Reviews

813 Reviews of Mercedes-Benz of Boston - Service Center

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February 11, 2022

Everyone was super helpful. Dana and Erika especially went above and beyond to make sure that our needs were met. They even did it will a smile More

by Jarrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unfortunately I don’t know who actually serviced the car, but, I could tell it was done with pride
Feb 14, 2022 -

Mercedes-Benz of Boston responded

Thank you for the wonderful feedback! We're thrilled to hear that Dana & Erika took such excellent care of you and we'll be sure to share these kind comments with them. Thanks for choosing Mercedes-Benz of Boston and please don't hesitate to reach out if there's anything else we can do for you!

February 09, 2022

From the moment you walk and throughout your time there your informed of the status of your vehicle and treated to all the convenience’s in their lounge. When leaving you receive detailed report of work th More

by Gman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Stoddard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Mercedes-Benz of Boston responded

Thank you for the wonderful feedback! We're honored to have you as a Mercedes-Benz of Boston customer and look forward to your next visit!

February 09, 2022

Great service, knowledgeable advisor, provided me with suggestions and recommendations that made me very comfortable working with them. More

by Mihai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Mercedes-Benz of Boston responded

Thank you for visiting us here at Mercedes-Benz of Boston! We appreciate your kind feedback about our team and hope we have the opportunity to serve you again in the future!

February 04, 2022

Great and fast service. Well priced and will discuss and breakdown best options for service More

by cameron.lazaroffpuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Mercedes-Benz of Boston responded

Thank you for your 5-stars, Cameron! We look forward to seeing you next time at Mercedes-Benz of Boston!

February 04, 2022

The service was great. I was kept informed every step of the way. The work was completed in a timely manner. Thank you Jimmy More

by Lovester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe dropped my car off and he is the most courteous individual. Thank you Joe
Feb 07, 2022 -

Mercedes-Benz of Boston responded

Thank you for the five-star review! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Mercedes-Benz of Boston

February 03, 2022

The service was great , and jimmy was helpful. I would recommend get your service done with them More

by elijah3450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Mercedes-Benz of Boston responded

Thank you for recommending the Mercedes-Benz of Boston team! We appreciate your support and hope you'll be visiting us again in the future!

February 01, 2022

Very pleasant experience! First time there Jimmy got me in and out quickly! Definitely our new place to take our Mercedes More

by Boston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Mercedes-Benz of Boston responded

Thank you for giving us the opportunity to earn your business! Jimmy & the team look forward to serving you again in the future! - Mercedes-Benz of Boston

January 29, 2022

Prompt, efficient, processional, very friendly . I have been a customer for more than 30 years and every time the service had been great and Patrick had been very professional , efficient and accommodating More

by Panfilofederico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Mercedes-Benz of Boston responded

Wow, thank you so much for trusting the Mercedes-Benz of Boston team with your loyal business! We're truly grateful for all of your support over the past 30 years and can't wait to share these kind comments with Patrick & the team. Take care and we'll see you at your next visit!

January 28, 2022

Service staff very helpful and friendly, highly recommend. Best service I have received at a dealership in a long time. More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vo
Jan 28, 2022 -

Mercedes-Benz of Boston responded

We're so happy to hear this, Peter! Thank you for giving us the opportunity to earn your business and please don't hesitate to reach out if we can be of service again in the future! - The Mercedes-Benz of Boston Team

January 28, 2022

Great service from start to finish. Everyone was friendly and professional. I had a loaner and was in and out in no time. More

by Davidbec
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience! We appreciate you coming to visit us here at Mercedes-Benz of Boston and we hope to see you again next time!

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