Mercedes-Benz of Boston - Service Center

It's very rare that a person can find a reason to say something nice about a dealership, but Patrick makes it remarkably easy to do. He is a true asset to Mercedes Benz Somerville! Service can be a dem something nice about a dealership, but Patrick makes it remarkably easy to do. He is a true asset to Mercedes Benz Somerville! Service can be a demanding and thankless job, so I'd like to take this opportunity to thank Patrick for all of his hard work, and for always being attentive, cordial and professional. Thank you again, and keep up the amazing work! More

The Service Department personnel are always welcoming, friendly, professional and perform as promised. I have been coming here for five years even though it is about an hour from my home because they do s friendly, professional and perform as promised. I have been coming here for five years even though it is about an hour from my home because they do such good work. More

Excellent service from Jimmy in service since day 1. In 2000 when we bought our cars. In 2000 when we bought our cars. More

The service advisor Michael Robinson, was perfect. I will recommend him any day for anyone as an advisor.. I will recommend him any day for anyone as an advisor.. More

Personable staff and prompt service despite a busy service department. This is what the brand strives to be. service department. This is what the brand strives to be. More

Best sales and service departments around. Very easy to make appointments on the internet or by phone. The service advisor had the car checked out because it is not driven a lot they did a 10 Very easy to make appointments on the internet or by phone. The service advisor had the car checked out because it is not driven a lot they did a 100% check up. More

This is a well run clean efficient friendly dealership. Always a pleasant experience to go in. Always a pleasant experience to go in. More

I had the perfect service experience when I brought my AMG GLE into Mercedes-Benz of Boston. Erika Pineda was the epitome of professionalism, extremely trustworthy, and I couldn't be more satisfied. My v AMG GLE into Mercedes-Benz of Boston. Erika Pineda was the epitome of professionalism, extremely trustworthy, and I couldn't be more satisfied. My vehicle is very important to me and I would not trust it with anyone else. More

Jimmy is quite literally the best advisor we have ever used. He is extremely knowledgeable and able to explain in detail what is going on with the automobile as well as options. He is tremendously patient used. He is extremely knowledgeable and able to explain in detail what is going on with the automobile as well as options. He is tremendously patient with us and has gone out of the way not once, but every single time. We highly recommend Herb Chambers Service Department and Jimmy to all. More

I always receive top notched service at this dealership. There are dealerships that are closer to where I live, but the customer service is why they keep my business. Mike is very professional and courteous There are dealerships that are closer to where I live, but the customer service is why they keep my business. Mike is very professional and courteous. More