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Mercedes-Benz of Boston - Service Center
Somerville, MA
768 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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768 Reviews of Mercedes-Benz of Boston - Service Center
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November 16, 2022
Very professional, courteous, honest. My experience was great & I'd highly recommend them. My service advisor Micheal R. is wondering! My experience was great & I'd highly recommend them. My service advisor Micheal R. is wondering! More
by AP
Employees Worked With
November 13, 2022
Jimmy is an exceptional service manager. The main reason I do all my car buying with Boston Mercedes is because of their high end customer service. The main reason I do all my car buying with Boston Mercedes is because of their high end customer service. More
by Georgeaezzi
November 12, 2022
My service coordinator Michael Robinson was very helpful and guiding me to what I needed to do next. The most Important issue to him was my family safety. and guiding me to what I needed to do next. The most Important issue to him was my family safety. More
by Rob
Employees Worked With
November 11, 2022
Had an issue with my MB Van that was disabling it. They saw it on short notice and repaired knowing that I was stuck without it while traveling. Big thanks to Mike Robinson in service and all the frie They saw it on short notice and repaired knowing that I was stuck without it while traveling. Big thanks to Mike Robinson in service and all the friendly staff. While I no longer live in this area, I did for 25 years and always gave my business to them when I needed a new car and I highly recommend you do too, you won’t be disappointed. More
by M Stephenson
Employees Worked With
November 05, 2022
Went in to service my GLE53 AMG with Patrick Titshaw. I had an excellent experience as Patrick made the entire process as transparent as possible. I had an excellent experience as Patrick made the entire process as transparent as possible. More
by Eris.dhroso
Employees Worked With
November 01, 2022
Called and was able to have my car serviced that same day(Saturday) and received a loaner day(Saturday) and received a loaner More
by Maureen Banks
October 31, 2022
Service department was attentive and handled the problem with ease. The service rep Jimmy was a pleasure to deal with. with ease. The service rep Jimmy was a pleasure to deal with. More
by govmonty
October 24, 2022
I have been a customer for years besides buying my Mercedes my wife’s Mercedes and my children cars. The name of the game is service and you are excellent at it. Mercedes my wife’s Mercedes and my children cars. The name of the game is service and you are excellent at it. More
by pwm0707
Employees Worked With
October 24, 2022
I have been dealing with this dealership for about 30 years. They employ some of the most professional people I have dealt with in the automotive industry. Of particular mention is Patrick Titshaw. Patri years. They employ some of the most professional people I have dealt with in the automotive industry. Of particular mention is Patrick Titshaw. Patrick is the service advisor who handles my Mercedes GLE 43 as well as repair work on Monday 38 year old Mercedes SL. He is a true professional and is what makes me return to this dealership for maintenance and repair of both of my Mercedes vehicles. More
by Gary.pappas2011
