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Mercedes-Benz of Boston - Service Center
Somerville, MA
766 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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766 Reviews of Mercedes-Benz of Boston - Service Center
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July 20, 2023
Mike (Michael Robinson @ Mercedes-Benz of Boston) is knowledgeable, identifies issues and explains in detail, prioritizes the problems which makes it easy for decisions for next steps. Gives good honest knowledgeable, identifies issues and explains in detail, prioritizes the problems which makes it easy for decisions for next steps. Gives good honest advice. Thank you, Mike. More
by Nirjhar Chatterjee
Employees Worked With
July 16, 2023
Efficient. They have very attentive employees. They are out to make the car experience as pleasant and quick as possible. They have very attentive employees. They are out to make the car experience as pleasant and quick as possible. More
by Leipzig
Employees Worked With
July 11, 2023
Convenient location, knowledgeable staff, clean loaner cars, Friendly service people. Piece of mind that my car will be serviced correctly. cars, Friendly service people. Piece of mind that my car will be serviced correctly. More
by JG
Employees Worked With
July 11, 2023
Great dealership top notch workers great customer service I wouldn’t go anywhere else Boston Mercedes in Somerville is the best and a big thank you to Gil and Albert they are the best I wouldn’t go anywhere else Boston Mercedes in Somerville is the best and a big thank you to Gil and Albert they are the best More
by Michelle
July 08, 2023
Always very responsive whenever an out of regular service cycle develops. These and regular service intervals easy to schedule. I have always found the work thorough and reasonably priced. cycle develops. These and regular service intervals easy to schedule. I have always found the work thorough and reasonably priced. More
by Sjricci
Employees Worked With
July 07, 2023
Easy to schedule an appointment. My Service Advisor Michael Robinson was fabulous. He did a great job managing the service area and handling request from many customers! I appreciat My Service Advisor Michael Robinson was fabulous. He did a great job managing the service area and handling request from many customers! I appreciated his thoughtfulness with answering my questions and managing my service appointment today. More
by MsCatinboston
Employees Worked With
July 04, 2023
They done great job to my car. They are very friendly. I recommended 🤩 all the employees treat me with a bright smile ☺️ They are very friendly. I recommended 🤩 all the employees treat me with a bright smile ☺️ More
by ailenedasilva2
Employees Worked With
July 01, 2023
Jimmy the service rep took good care of me went above in beyond got the car back in no time looking forward to coming back here for the next service when it’s time due great dealerships I recommend people t beyond got the car back in no time looking forward to coming back here for the next service when it’s time due great dealerships I recommend people to go here great experience. Thanks again Jimmy More
by donyajohnson0719
Employees Worked With
June 29, 2023
What a great experience having new tires put on my car. Fast and easy! Thank you! Fast and easy! Thank you! More
by dboulanger
Employees Worked With
June 29, 2023
Great service and quick to solve the problem. I like to say Thank you, good job. I like to say Thank you, good job. More
by Cherry02148
