Mercedes-Benz of Boston - Service Center
Somerville, MA
766 Reviews of Mercedes-Benz of Boston - Service Center
Excellent service very thorough evaluation of car . Communicated by phonr everything thst was done. Schneider Limouse was kind and knowledgeable and helped me through the repair process. i highly recom Communicated by phonr everything thst was done. Schneider Limouse was kind and knowledgeable and helped me through the repair process. i highly recommend him for a raise !! More
I trusted Mercedes-Benz of Boston, especially Albert when my car is due for a service. I have been a customer for more than 10 years, the service department, especially Albert, always took good care of my ca my car is due for a service. I have been a customer for more than 10 years, the service department, especially Albert, always took good care of my car, provided professional advice to meet my needs. For the 60K service, the engineers did a fantastic job. They not only got the service done, and also detected some leakage from some engine parts and fixed it with many hours of work, so that I could safely drive my car with the confidence. Thank you so much, Albert and the service team! More
Schneider is a pleasure to work with. He is friendly, respectful and a professional. He knows the product very well and worked with us on keeping us satisfied. He is friendly, respectful and a professional. He knows the product very well and worked with us on keeping us satisfied. More
Wonderful selection of vehicle both new and used, especially the former loaner cars as the especially the former loaner cars as the More
My car is 10 years old and needed an unexpected repair. Jimmy made it seamless and even arranged for delivery to my home because I had to work. They are the best. Jimmy made it seamless and even arranged for delivery to my home because I had to work. They are the best. More
I had the pleasure of working with Matt Murphy and had a great experience at Mercedes. He was friendly, professional, knowledgeable and customer-centered. Matt went above and beyond to ensure that I was wel great experience at Mercedes. He was friendly, professional, knowledgeable and customer-centered. Matt went above and beyond to ensure that I was well taken care of and I’ll definitely work with him again. Thank you Matt & Mercedes Benz of Boston! More
Great and nice service he rendered to me. He have good customer service and good communication He have good customer service and good communication More
Had visit for battery replacement. Matt helped me to book nearest available spot and provide latest update for repair progress. While progress is very smooth. Also environment in deale Matt helped me to book nearest available spot and provide latest update for repair progress. While progress is very smooth. Also environment in dealership is very good for working remotely. Awesome experience! More
Jimmy in the service department at Mercedes Benz of Boston is the best in the business. No matter what the issue, Jimmy has a solution and always goes to bat for his customers. Five stars! Boston is the best in the business. No matter what the issue, Jimmy has a solution and always goes to bat for his customers. Five stars! More
I bought my car here and always go back for the service even if it isn’t covered! Great customer service, alway friendly and punctual. My car is ready when they say it is and michael in customer service a even if it isn’t covered! Great customer service, alway friendly and punctual. My car is ready when they say it is and michael in customer service always goes above and beyond for me. Convenient and accommodating 👍👍 More