Mercedes-Benz of Boston - Service Center

We’ve always had a good experience with this dealership . They are thorough and professional They are thorough and professional More

The service was exactly what was requested. The staff completed a complex diagnosis and performed the needed work keeping me informed at each step in the process. The car took some time to diag The staff completed a complex diagnosis and performed the needed work keeping me informed at each step in the process. The car took some time to diagnose but a loaner was provided. More

Quick and convenient service. Matt was super helpful and efficient. I would recommend anyone who have MB to service here Matt was super helpful and efficient. I would recommend anyone who have MB to service here More

Once again, Patrick Titshaw of Mercedes Benz of Boston shows how much he cares about my car. I always feel I'm in good hands with everyone in the service department. shows how much he cares about my car. I always feel I'm in good hands with everyone in the service department. More

Great service as expected. Patrick keeps an eye out and manages the process well throughout. Patrick keeps an eye out and manages the process well throughout. More

Albert and team are always professional and courteous. They keep us well informed throughout the service process They keep us well informed throughout the service process More

Very good customer service, friendly staff who is very knowledgeable and helpful at all times knowledgeable and helpful at all times More

I pulled into my driveway to find a literal spring sticking out of my tire. I showed up 8am the next morning for service. I only work 2 days/week, this being a work day. I work as a physical therapist sticking out of my tire. I showed up 8am the next morning for service. I only work 2 days/week, this being a work day. I work as a physical therapist in home care in downtown Boston. A car is essential. When I met with Jimmy her was very empathetic and professional, but also not sure if a last minute request for a loaner car was doable. Once I explained my job he punched a lot of computer keys and the next thing I know voila! He secured me a car! I cannot emphasize enough that he saved my day and my patient’s day. Thank you Jimmy! I sincerely appreciate the effort! Top notch professional. More

Amazing service, great area waiting area and cubicles quiet to work at. Jimmy in Service Dept. is top notch. quiet to work at. Jimmy in Service Dept. is top notch. More

Patrick Titshaw is an asset to the Mercedes-Benz of Boston team! Over the past 8+ years Patrick has always provided First-Class service when I call to schedule, call for any questions and when bringing Boston team! Over the past 8+ years Patrick has always provided First-Class service when I call to schedule, call for any questions and when bringing my clients vehicles in for them. - Bob More