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Mercedes-Benz of Boston

Somerville, MA

4.9
2,174 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,174 reviews

October 28, 2022

Excellent experience with Mercedes Boston, specially Tabish Iqbal who helped us with our choice, went out the way to understand our requirement, spend ample time digging out from inventory matching cars More

by Arpan Biswas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabish Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Mercedes-Benz of Boston responded

Thank you for the wonderful feedback, Arpan! We're so glad Tabish had the opportunity to help you find your dream car and we'll be sure to share these kind comments with him. Enjoy your beautiful new vehicle and please don't hesitate to reach out if our Mercedes-Benz of Boston team can be of service again in the future!

October 27, 2022

Tabish Iqbal was a great help to me throughout this process. He was very friendly and informative on what I wanted! More

by NM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tabish Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Mercedes-Benz of Boston responded

We're so glad Tabish had the opportunity to assist you! Thanks for choosing Mercedes-Benz of Boston and please don't hesitate to reach out if we can be of service again in the future!

October 25, 2022

We just had an excellent experience buying a vehicle at this dealership. I been car shopping for 3 months, and had a lot of bad experience with other dealers out there. Came here and Eric was our salesm More

by EliasDaSilvaJR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ricupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Ilchenko
Oct 26, 2022 -

Mercedes-Benz of Boston responded

Elias, Buying a vehicle should always be an exciting experience and we are happy Eric could help provide that for you! Thank you for leaving us this wonderful five-star review! - Mercedes-Benz of Boston

October 24, 2022

I have been a customer for years besides buying my Mercedes my wife’s Mercedes and my children cars. The name of the game is service and you are excellent at it. More

by pwm0707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Mercedes-Benz of Boston responded

Thank you for choosing Mercedes-Benz of Boston! We're so happy that our team has helped your family with multiple purchases!

October 24, 2022

I have been dealing with this dealership for about 30 years. They employ some of the most professional people I have dealt with in the automotive industry. Of particular mention is Patrick Titshaw. Patri More

by Gary.pappas2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Picardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Mercedes-Benz of Boston responded

Gary, thank you so much for trusting Patrick & the Mercedes-Benz of Boston team with the care of your vehicles! We're truly grateful for all of your support over the past 30 years and look forward to seeing you at your next visit. Take care!

October 24, 2022

Walking in feels you walking home, from greeting or recognizing or polite snd Wonderful employee dedicated to this dealership I’ve been coming for seven years now and every time I get there Albert’s or More

by gmucelli1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Mercedes-Benz of Boston responded

Hello Gezim, We're pleased to hear that your visit was a positive experience! We appreciate you taking the time to leave our team such a kind review and look forward to seeing you again! Thank you! - Mercedes-Benz of Boston

October 22, 2022

Good service, courteous staff, always on time, nice facilities, great hours. Highly recommend without reservations! More

by christianlaga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Mercedes-Benz of Boston responded

Thank you for sharing your recommendation, Christian! -Mercedes-Benz of Boston

October 18, 2022

Service was great and completed on time as promised. I definitely will return for future service 👍🏽 More

by Lilyangarrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Mercedes-Benz of Boston responded

Thank you for giving us the opportunity to earn your business! We appreciate the positive feedback and look forward to seeing you again next time here at Mercedes-Benz of Boston!

October 17, 2022

I am a first time Mercedes owner and I can’t believe I didn’t buy one sooner. The car is great but the service is outstanding! Best I’ve ever had. Erica, my service advisor is incredibly skilled when it More

by MTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Romero
Oct 18, 2022 -

Mercedes-Benz of Boston responded

We are happy the team made the visit to our service center so enjoyable! Thank you for coming to see the Mercedes-Benz of Boston team for your automotive needs!

October 15, 2022

Patrick is my go-to service rep. I am always impressed with his knowledge and the care he provides for my car. Always grateful for his commitment to excellence. More

by Paul with the C 230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience working with Patrick at Mercedes-Benz of Boston! We are always grateful when you stop in for a visit!

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