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Mercedes-Benz of Boston
Somerville, MA
2,174 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,174 reviews
January 20, 2023
All employees are pleasant and attentive. I would have appreciated some accommodation to bring my new car to me as I live 1 1/2 hour away from dealership and work a very busy job. Even bett I would have appreciated some accommodation to bring my new car to me as I live 1 1/2 hour away from dealership and work a very busy job. Even better would be to have me review and sign documents on-line so I did not have to make 3 trips into Boston. More
by Debra
January 19, 2023
Great service overall, the staff are always courteous, attentive and ensure your needs are met. attentive and ensure your needs are met. More
by sokojie
Employees Worked With
January 18, 2023
Very helpful and efficient communication. Pressure-free dealership. Good selection of cars. Clear with all details. Pressure-free dealership. Good selection of cars. Clear with all details. More
by Loaf
January 17, 2023
Honest and reliable service with a willingness to help and work together to meet the customers needs and work together to meet the customers needs More
by Benzies77
January 16, 2023
Sim is a great sales man, he did everything he could to find me a car. He's very professional and patient with customers. find me a car. He's very professional and patient with customers. More
by Barbara
January 16, 2023
Excellent and dependable service at Mercedes-Benz of Boston, working with Patrick Titshaw and Michael Robinson. Boston, working with Patrick Titshaw and Michael Robinson. More
by t.beddall
Employees Worked With
January 16, 2023
Best customer service and support. From initial phone calls, to salesmen and staff. I highly recommend Mercedes of Boston. From initial phone calls, to salesmen and staff. I highly recommend Mercedes of Boston. More
by Micheleb0111
January 14, 2023
We bought a 2022 used car from MB of Boston. Our sales person, Tabish, was great and the whole experience went extremely well. We felt very good about the price of the car and appreciated that Our sales person, Tabish, was great and the whole experience went extremely well. We felt very good about the price of the car and appreciated that it was a professional, consultative sales process without any pressure or gimmicks. A very well run organization and I would certainly do business with them again without hesitation. More
by eameyers24
Employees Worked With
January 14, 2023
Terrific dealership. I have dealt with many car dealerships and the employees at Herb Chambers are terrific. They are friendly, knowledgeable and very professional.No pre I have dealt with many car dealerships and the employees at Herb Chambers are terrific. They are friendly, knowledgeable and very professional.No pressure, no up selling. Just want to get you into the right Mercedes. More
by Wildbill
