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Mercedes-Benz of Boston
Somerville, MA
2,174 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,174 reviews
February 28, 2023
Anthony Dinardi…. .and his entire crew…(Mike Robinson & Mike stoddard) gets the job done !! My wife couldn’t be happier when she picked up her Gl 450 !!! Thanks Antho .and his entire crew…(Mike Robinson & Mike stoddard) gets the job done !! My wife couldn’t be happier when she picked up her Gl 450 !!! Thanks Anthony for working with us. In the words of the rock ‘n’ diva…..Tina Turner….your department is simply the best.👍 More
by Keith
February 28, 2023
On time, keep customer informed along the process, very professional. Bought a new 2022 GLB in July. Amel, my salesperson asked what I was having done in service and checked on things for me. professional. Bought a new 2022 GLB in July. Amel, my salesperson asked what I was having done in service and checked on things for me. More
by Diego9
February 27, 2023
Service representative were absolutely great and very communicative. They kept me updated and super friendly. ❤️ communicative. They kept me updated and super friendly. ❤️ More
by Priscilla
February 23, 2023
Dealer and Eric were very helpful and Eric in particular was extremely responsive and attentive to details and requests in getting the job done. was extremely responsive and attentive to details and requests in getting the job done. More
by Mbm
February 21, 2023
Service center was more than good. Service advisor Schneider and Patrick took excellent care of our care with constant updates. The car issues were fixed promptly. Service advisor Schneider and Patrick took excellent care of our care with constant updates. The car issues were fixed promptly. More
by Hdsophtail
February 20, 2023
I would like to extend all my greetings to Mercedes-Benz of Boston in Somerville. This team is doing a great job and taking on great responsibilities. I appreciate your professionalism in treating customers of Boston in Somerville. This team is doing a great job and taking on great responsibilities. I appreciate your professionalism in treating customers as a priority as Director of Customer Care, Mr. Albert Berisha. More
by Aliyev Omar
Employees Worked With
February 16, 2023
This was the fastest and easiest car purchase I have ever experienced. I already came in with my "car salesman" filter, but I didn't feel like Carlos was trying to "sell" me on anything making me very comfor experienced. I already came in with my "car salesman" filter, but I didn't feel like Carlos was trying to "sell" me on anything making me very comfortable. He was upfront and honest. He also kept me well informed along the way about timing and next steps. It was a pleasure working with him and the staff at Herb Chambers. I would definitely recommend Herb Chambers to family and friends. More
by Luis.dossantos
Employees Worked With
Carlos Romero
