Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Boston
Somerville, MA
2,208 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,208 reviews
June 01, 2023
Fantastic service. This dealership truly offers a world class experience, whether you are visiting for sales or service. Every part of my visit was pleasant, quick, an This dealership truly offers a world class experience, whether you are visiting for sales or service. Every part of my visit was pleasant, quick, and efficient. Would highly recommend! More
by David
May 30, 2023
Been dealing with this Dealership for the past 20 years or More If They Provided Lous y Service I Would Have Terminated Long Ago. or More If They Provided Lous y Service I Would Have Terminated Long Ago. More
by Jortiz5
Employees Worked With
May 30, 2023
Outstanding service. People oriented Dealership. Definitely the best Car Dealership service I ever had and I’ll highly recommend. People oriented Dealership. Definitely the best Car Dealership service I ever had and I’ll highly recommend. More
by Valdano Djonkou
Employees Worked With
May 28, 2023
Jimmy is very responsible, and helping me up with everything there . Good service and good staff. everything there . Good service and good staff. More
by Vicky
May 27, 2023
Consistent: Always efficient, always friendly and most importantly always customer need first. The reason I’ve been a customer for decades is because I’m always certain that decisions are made based upon importantly always customer need first. The reason I’ve been a customer for decades is because I’m always certain that decisions are made based upon safety and top performance of my car and my budget and needs. I’ve never felt pressured and have on more than a few occasions been surprised by advice that favors me and avoids an unnecessary cost. More
by costello_j
Employees Worked With
May 26, 2023
This dealership gave me excellent service . The staff was very polite and professional. They also cleaned my car very well… The staff was very polite and professional. They also cleaned my car very well… More
by Terencegrant00
Employees Worked With
May 22, 2023
Patrick is an amazing service adviser. A true professional. He is always there to provide valuable advice and he always goes above and beyond. A true professional. He is always there to provide valuable advice and he always goes above and beyond. More
by pfhurley5
May 20, 2023
Exceptional Car Service Experience with Schneider I recently had the pleasure of getting car service from Schneider, and I must say it was an outstanding experience from start to finish. The level of p recently had the pleasure of getting car service from Schneider, and I must say it was an outstanding experience from start to finish. The level of professionalism, attention to detail, and overall quality of service provided by Schneider surpassed my expectations. More
by Yumi
Employees Worked With
May 18, 2023
I love my new Mercedes. The first one I have bought ftom Mercedes Somerville. The sslesperson, Chip McCarty, made the trsnsaction seemless! The first one I have bought ftom Mercedes Somerville. The sslesperson, Chip McCarty, made the trsnsaction seemless! More
by johncmccarty
Employees Worked With
Chip McCarty
May 18, 2023
Dropped off our Sprinter van on Wednesday with the rear Air Condtioning blowing hot air. Picked it up the next day blowing a chilly 65 degrees, just in time for summer. So happy with how this experience we Air Condtioning blowing hot air. Picked it up the next day blowing a chilly 65 degrees, just in time for summer. So happy with how this experience went. Erika in the service department was outstanding. She answered all my questions and contacted me as soon as the problem was diagnosed. The parts required to fix the problem were in stock so there was no extra wait time. First time servicing the Sprinter at this location. After this experience I won't take it anywhere else. More
by Pat F
Employees Worked With
