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Mercedes-Benz of Boston

Somerville, MA

4.9
2,173 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,173 reviews

April 26, 2023

Rob's expertise in the sales process made the purchase and delivery of our new car a seamless and stress free experience. He answered every question we had and saw to the quick resolution of some minor bu More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Mercedes-Benz of Boston responded

Rob is a true professional and we're thrilled you had such a seamless and stress-free car-buying experience with him at Mercedes-Benz of Boston. Thank you for taking the time to share your feedback with us!

April 24, 2023

Just great, Patrick was terrific. Good service, pleasant surroundings, good internet connectivity, and Patrick found a warranty that needed replacement. More

by Gkeegan16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Mercedes-Benz of Boston responded

Thank you for the fantastic feedback! We're happy to hear you enjoyed your visit with Patrick & the team here at Mercedes-Benz of Boston and we hope to see you again in the future. Take care!

April 23, 2023

Patrick in Service and Carlos in sales have always been great with me. Patrick takes very good care. Even on occasions when the service department is not very forthcoming or easily accessible, Patrick has More

by Sohang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Mercedes-Benz of Boston responded

Thank you for leaving Patrick and Carlos such kind feedback, Sohang! We're glad that each visit to Mercedes-Benz of Boston has been worthy of five stars! We hope you continue to be part of our family!

April 23, 2023

Efficient courteous service in a very comfortable environment. Friendly assistance. They allow me to trust them. More

by Pearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Mercedes-Benz of Boston responded

We're thrilled that you find our environment comfortable and our staff friendly and trustworthy, Pearl! It's always our goal to provide efficient and courteous service here at Mercedes-Benz of Boston and we're happy we succeeded! Thank you for taking the time to share your experience with us!

April 22, 2023

My experience with Mercedes-Benz of Boston was phenomenal. Jonathan is the best salesperson that I highly recommend, from answering your call to getting you the car of your dream, STRESS FREE. He More

by Mleblanc2190
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhonathan Linares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Mercedes-Benz of Boston responded

Thank you for trusting the Mercedes-Benz of Boston team with your recent purchase! We're thrilled to hear that Jonathan made the experience a great one and we'll be sure to share this wonderful feedback with him. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!

April 20, 2023

I experienced very thorough and prompt service and was totally satisfied with the automotive experience. More

by honorable_marianne_bowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil
Apr 21, 2023 -

Mercedes-Benz of Boston responded

We're so happy to hear this! Thank you for visiting Mercedes-Benz of Boston and please don't hesitate to reach out if we can be of service again in the future!

April 20, 2023

Very good welcome from the dealer team also a good and faster service thank you More

by Anthony 1225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chadi Chakar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Mercedes-Benz of Boston responded

It was our privilege to work with you, Anthony! Thank you for your business and the kind review, from all of us here at Mercedes-Benz of Boston!

April 20, 2023

I recently had a major repair at this dealership. The service advisor I dealt with was Patrick Titshaw. Mr Titshaw was extremely understanding, knowledgeable, and efficient. Patrick kept me infor More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience, Mark! We're thrilled to hear that Patrick provided you with excellent service throughout your vehicle's time here at Mercedes-Benz of Boston and we'll be sure to pass along these kind comments to him. Take care and please don't hesitate to reach out if we can be of assistance again in the future!

April 19, 2023

They very professional people they know what they doing and very friendly ,courtesy,good customer service More

by kaderakrout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Fadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Mercedes-Benz of Boston responded

Thank you for the kind comments about our Mercedes-Benz of Boston team! We appreciate your business and look forward to serving you again next time!

April 19, 2023

Great service! ! All fixed perfectly! Patrick is a wonderful advisor!!! A great service depart…. Zero complaints More

by donny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Mercedes-Benz of Boston responded

Patrick and the team are so happy to provide such a wonderful experience, Donny! Thank you for rating Mercedes-Benz of Boston five stars! We'll see you next time!

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